Executive Assistant to GM

As a super detailed and organized individual the Executive Assistant is responsible for providing firstlevel support assisting in daily office needs and managing the propertys general administrative activities.

• Provide comprehensive administrative support to the General Manager including calendar management scheduling meetings and coordinating appointments.

• Prepare and organize documents reports presentations and other materials for meetings events and communications.

• Respond to emails phone calls and correspondence on behalf of the GM prioritizing and forwarding items as needed.

• Act as a liaison between the GM and other departments staff guests and external partners.

• Schedule and organize internal and external meetings ensuring all necessary materials are prepared and meeting spaces are reserved.

• Attend meetings as needed taking notes and following up on action items and next steps.

• Prepare agendas meeting minutes and distribute them to all relevant parties.

• Assist with the planning coordination and execution of various projects including special events promotions and operational improvements.

• Track deadlines and milestones for ongoing projects ensuring timely completion and providing updates to the GM.

• Support GM in managing daily tasks and activities including travel arrangements correspondence and special assignments.

• Act as a point of contact for VIP guests highprofile visitors and important stakeholders.

• Handle sensitive and confidential information related to guest needs and issues.

• Ensure a high level of professionalism when interacting with guests and clients delivering exceptional customer service in line with the hotels standards.

• Help manage and coordinate the GMs involvement in hotel operations ensuring communication between departments is seamless.

• Support GM in overseeing hotel activities ensuring alignment with company goals and assisting with followup on operational matters.

• Assist in gathering and analyzing key performance indicators (KPIs) to support decisionmaking processes.

• Maintain organized records of meetings communications and administrative tasks.

• Prepare and submit various reports ensuring they are completed accurately and on time.

• Track and monitor the GMs calendar and tasks ensuring all deadlines are met.

• Handle sensitive and confidential matters with discretion and professionalism.

• Ensure all information related to hotel operations business strategy and staff issues is kept private.

• Ensure smooth operation of the GMs office including managing office supplies maintaining files and ensuring the office is organized.

• Coordinate with other departments to ensure efficient office and hotel operations.

• Manage and prioritize the GMs correspondence including letters emails and phone calls.

Qualifications :

• Minimum of 35 years of experience as an Executive Assistant Administrative Assistant or in a similar support role preferably within the hospitality industry.
• Strong understanding of hotel operations and industryspecific processes is a plus.
• Experience in managing highlevel executivelevel administrative tasks and confidential information.
• Excellent organizational and multitasking skills with the ability to prioritize and manage time effectively.
• Exceptional verbal and written communication skills
• Attention to detail problemsolving abilities and ability to work independently
• Strong interpersonal skills and the ability to interact professionally with executives team members and guests.
• Discreet trustworthy and capable of maintaining confidentiality.
• Proactive resourceful and able to anticipate the needs of the GM.
• Able to thrive in a fastpaced environment

Additional Information :

Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Remote Work :

No

Employment Type :

Fulltime