System Administrator- Senior
System Administrator- Senior
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Salary Not Disclosed
1 Vacancy
Job Description
Hello
Hope you are doing.
we have a Job opportunity with one of our Client If Interested Please share your resume to
Role: System Administrator Senior (757249)
Location: 3700 Wake Forest Rd. Raleigh NC 27609 Onsite
Duration: 12 months contract
NCDIT needs an excellent desktop support for activities such as troubleshooting software installs PC replacements imaging equipment inventories PC maintenance applying critical updates documenting tickets customer onboardings and offboardings.
***This is an onsite position.
System Admin MidLevel Contractor Job Description EEM Support
- Support customers using good customer service skills including the ability to communicate to both technical and nontechnical customers
- Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams
- Image or provision new equipment hardware & provide to customer
- Use strong organizational skills to track onboarding & shipping activities based on customer requests.
- Follow asset management processes to ensure proper customer billing
- Document work activities in ServiceNow
- Testing Intune processes for Tier 3 team & providing feedback
- Test upgrades and software changes
- Install software following security & internal processes
- Troubleshoot customer issues
- Provide instruction while troubleshooting for remote customers
- Assist with developing team processes & a knowledge base
- Basic understanding of MECM Active Directory Tanium Intune & Beyond Trust
- Basic knowledge of Macintosh Apple devices with a willingness to learn
- Work with vendors on warranty cases
- Collaborate with internal teams on technical issues
- Work on special projects as needed
Support customers using good customer service skills including the ability to communicate to both technical and nontechnical customers
Required
5
Years
Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams
Required
5
Years
Image or provision new equipment hardware & provide to customer
Required
5
Years
Use strong organizational skills to track onboarding & shipping activities based on customer requests.
Required
5
Years
Follow asset management processes to ensure proper customer billing
Required
5
Years
Testing Intune processes for Tier 3 team & providing feedback
Required
5
Years
Test upgrades and software changes
Required
5
Years
Install software following security & internal processes
Required
5
Years
Basic understanding of MECM Active Directory Tanium Intune & Beyond
Required
3
Years
Basic knowledge of Macintosh Apple devices with a willingness to learn
Required
3
Years
Thanks and Regards
Vinay Kumar
Technical Recruiter
1601 N Harrison Ave STE # 2B Pierre SD 57501
Certified Minority Business Enterprise (MBE)
An EVerify Company
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Employment Type
Full Time
