Marketing Specialist REMOTE SOUTH AFRICA -
Marketing Specialist REMOTE SOUTH AFRICA -
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Job Description
Job Title: Marketing Specialist
Location: Remote
Job Description:
We are seeking a versatile and proactive Marketing Specialist to join our team. This role is perfect for a creative and organized individual who excels at multitasking and has a passion for marketing design and customer engagement. You will play a key role in supporting our marketing efforts creating visually appealing content assisting with customer support and providing virtual assistance to ensure smooth operations.
Key Responsibilities:
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Marketing & Design:
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Create engaging and onbrand visual content using Canva for social media email campaigns advertisements and other marketing materials.
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Assist in developing and executing marketing strategies to increase brand awareness and drive customer engagement.
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Manage and schedule social media posts ensuring consistent and timely content delivery.
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Monitor and analyze the performance of marketing campaigns providing insights and recommendations for improvement.
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Customer Support:
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Respond to customer inquiries via email chat or social media in a timely and professional manner.
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Resolve customer issues and escalate complex cases to the appropriate team members.
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Maintain a positive and helpful attitude to ensure customer satisfaction and loyalty.
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Virtual Assistance:
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Provide administrative support including scheduling meetings managing calendars and organizing files.
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Assist with email management data entry and other tasks to ensure efficient operations.
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Collaborate with team members to coordinate projects and ensure deadlines are met.
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Qualifications:
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Proven experience as a Marketing Specialist Virtual Assistant or in a similar role.
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Proficiency in Canva and other design tools to create highquality visual content.
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Strong written and verbal communication skills with the ability to engage customers and team members effectively.
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Excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines.
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Basic understanding of marketing principles and social media platforms (e.g. Instagram Facebook LinkedIn).
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Experience in customer support or a customerfacing role is a plus.
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Techsavvy with familiarity in tools like Google Workspace Microsoft Office and project management software (e.g. Trello Asana).
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Selfmotivated detailoriented and able to work independently in a remote environment.
Employment Type
Full Time
