Who we are:
ConnectedX is focused on Digital Transformation and Product Engineering Services enabling clients to achieve their business operating and technology needs for the digital age. Our unique industrybased consultative approach helps clients implement digital transformation initiatives. Headquartered in Dallas Texas U.S. ConnectedX is a preferred partner for leading Fortune 1000 enterprises and is consistently admired by the clients and employees across the globe.
What we are looking for:
Position: Change & Release Management Engineer
Location: Plano TX
Duration: 12 Months Contract
Demonstrated experience in IT operations and IT Service Management position
Proven experience with IT Service Management and ITIL practices with practitioner certification in Incident Change Release and Problem Management preferable
Knowledge of deployment and implementation methodologies (Agile CI/CD Blue/Green Canary) of related technical change management experience
Experience in project management and knowledge of approaches tools and phases of the project lifecycle.
Solid understanding of the software development lifecycle
Understanding of configuration management principles
What you will do:
1. Environment Provisioning/Configuration
2. Assess Current State
3. Access Control
4. Data Management
5. Change Management
6. Monitoring
7. Businss Continuity
8. Business Support
What you bring (Must Haves):
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Education Level: Bachelors Degree Required
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10 years of relevant work experience is required in addition to the required work experience.)
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ITIL Certification (version 3 or 4) is preferred.
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Strong understanding of ITIL best practices.
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JIRA Service Management and ServiceNow Required 5 year a minimum.