Job: Senior Business Analyst
Location : Quincy MA(OnsiteHybridNeed to go office whenever required)
Job description
JOB DUTIES (Detailed Statement of Duties and Responsibilities):
Analyze current processes within SCSEP and identify areas for technologydriven improvements.
Design and optimize workflows in SharePoint leveraging Power Automate and xxxxx Forms for
automation and improved functionality.
Collaborate with the Project Manager SCSEP staff and program participants to define project
requirements and specifications.
Conduct data analysis and prepare reports to support decisionmaking and demonstrate project
impact.
Develop and manage change management strategies to support successful implementation and
user adoption of new processes.
Create process maps user guides and training resources using Adobe Pro and Visio.
Facilitate workshops and training sessions to ensure staff and participants understand new
workflows and systems.
QUALFICATIONS:
Bachelors degree in business administration information technology or a related field. 3 years of experience in business analysis ideally within social services or workforce development programs. Strong skills in SharePoint design or administration Power Automate xxxxx Forms Adobe Pro and Visio. Experience in change management and a track record of working effectively with diverse populations. Analytical mindset with excellent communication and presentation skills. Certified Business Analysis Professional (CBAP) certification is a plus. These roles offer an exciting opportunity to impact the SCSEP program empowering older adults and enhancing community services through streamlined processes and technology solutions.
Thanks