Communications Analyst

The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the worlds busiest and most highly skilled emergency response agency. The Departments main goal is to provide fire protection emergency medical care and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire life safety and disaster preparedness along with enforcing public safety codes. Since its inception in 1865 FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Departments core values.

The Bureau of Fire Prevention cultivates a safer city for its citizens visitors and first responders by preventing loss of life and property damage from fire and other emergencies. We accomplish this 24/7 by identifying fire and life safety hazards; creating revising and enforcing the New York City Fire Code; reviewing plans for critical systems designed to protect and alert building occupants; licensing qualified companies to install and service fire protection equipment and systems; certifying individuals to monitor fire safety conditions; and educating individuals and businesses about fire safety. In addition the Bureau of Fire Prevention is critical partner with the Bureau of Fire Operations (Firefighters) and Bureau of Fire Investigations (Fire Marshals) providing assistance and guidance during postfire incidents and investigations; and coordinating with other City agencies on matters concerning fire and life safety. The Bureau consists of Fire Protection Inspectors lawyers engineers explosives experts and Fire Officers work together to save lives in New York City.

Under the general direction of the Director of Performance Management facilitates communication between the bureau and its stakeholders the public the industry it regulates and governmental agencies. Also facilitates communication between the Performance Management Unit and the inspection and plan review units it monitors. Duties will include but are not limited to: Create a regularly occurring forum where the industry (Real Estate Board expediters building owners manufacturers project managers engineers architects etc.) and bureau can exchange pain points and discuss upcoming changes with the goal of improving the services Fire Prevention (BFP) provides. Design surveys and deploy them electronically in order to elicit opinions about the publics interaction with Fire Prevention. Assist in handling issues from the public industry and other governmental agencies that have been escalated from BFP units or other bureaus in the Department.Review statistical reports of BFPs customer service centers; the walkin Public Certification and Testing Center and the telephone Customer Service Center. Recommend changes in reports for better service monitoring/recommend operating improvements based on reports. Identify appropriate metrics to measure the quality of service provided by Fire Preventions inspection and plan review units.

PROJECT MANAGER 22426

Qualifications :

1.A baccalaureate degree from an accredited college in engineering engineering technology architecture landscape architecture architectural technology construction construction management construction technology sustainable design urban planning urban studies city planning transportation planning business administration or public administration and one year of fulltime satisfactory experience in project management work such as planning administering managing coordinating or expediting for engineering and/or architectural and/or landscape architectural projects; or
2. A four year high school diploma or its educational equivalent and five years of experience as described in 1 above; or
3. A four year high school diploma or its educational equivalent plus any combination of the experience and/or college education as described in 1 above to make up the equivalent of five years of education and experience. One year of credit will be given for each 30 semester credits of college education leading to a baccalaureate degree from an accredited college in engineering engineering technology architecture landscape architecture architectural technology construction construction management construction technology sustainable design urban planning urban studies city planning transportation planning business administration or public administration.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime