We request candidates to provide writing samples with their application
We are seeking a skilled Technical Writer to join our IT department. The ideal candidate will be responsible for creating clear concise and userfriendly documentation to improve our communications with nontechnical employees. This role involves writing howto guides instructional documents announcements email communications and other types of content to ensure that employees have access to highquality information about IT topics enabling them to work more efficiently and effectively.
Responsibilities
- Write and maintain howto guides FAQs instructional documents and email announcements.
- Create and manage internal knowledge base articles and documentation.
- Collaborate with IT and other departments to gather information and ensure accuracy of content.
- Translate complex technical concepts into easytounderstand language for nontechnical audiences.
- Ensure all documentation is clear concise and userfriendly.
- Conduct reviews and updates of existing documentation to ensure it remains current and relevant.
- Identify new opportunities to use documentation and communication to improve employee experiences.
- Work with subject matter experts to ensure specialized topics are appropriately addressed.
- Review and edit content developed by other team members to ensure consistency and quality.
- Create and implement frameworks for how to approach organizational knowledge management and content creation.
- Utilize content management systems to organize and publish documentation.
Qualifications
- 515 years of proven experience as a Technical Writer preferably within an IT department or creating content for internal audiences.
- Excellent writing editing and proofreading skills.
- Ability to distill complex technical information into accessible language and communicate technical concepts to a nontechnical audience.
- Experience working on instructional or educational content.
- Strong attention to detail and organizational skills.
- Processoriented with experience creating or contributing to documentation and content processes.
- Proficiency in using documentation tools and content management systems.
- Strong understanding of technology and ability to learn technical concepts quickly.
- Ability to work independently and collaboratively as part of a team.
- Strong interpersonal and communication skills.
Required Skills : Unknown
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No