Front Desk Supervisor
Front Desk Supervisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Embark on a rewarding journey as a Front Desk Supervisor where youll be the linchpin of our guest experience ensuring smooth checkins personalized service and efficient problem resolution. In this pivotal role your leadership will set the tone for our front desk team creating an atmosphere of hospitality and warmth that leaves a lasting impression on every guest.
- Oversee and assist in the checkin and checkout processes ensuring efficiency accuracy and a welcoming experience for guests.
- Supervise front desk staff providing guidance training and support to ensure exceptional customer service and adherence to policies and procedures.
- Monitor and manage room reservations ensure accuracy and availability and address discrepancies or special requests.
- Resolve guest inquiries concerns and issues promptly and professionally maintaining a positive and hospitable atmosphere at the front desk.
- Coordinate front desk operations during scheduled shifts ensuring appropriate staffing levels task delegation and smooth shift transitions.
- Act as a communication hub between guests and other hotel departments facilitating effective communication to enhance the overall guest experience.
- Maintain accurate records of guest interactions transactions and room availability and generate reports for management analysis and decisionmaking.
Qualifications :
- 2 years of hotel reception experience preferably in a 4 or 5star hotel
- Extensive knowledge of Google Applications including Gmail Calendar Tasks etc.
Additional Information :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Vanderbilt Hotel LLC is an Equal Opportunity Employer M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Vanderbilt Hotel LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
