Front Desk Supervisor
Front Desk Supervisor
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Job Description
As a Front Desk Supervisor you will:
- Greets registers and assigns rooms to guests.
- Transmits and receives telephone messages.
- Answers inquiries pertaining to hotel services; registration of guests.
- Keeps records of room availability and guests accounts.
- Computes bill collects payment and makes change for guests.
- Makes and confirms reservations.
- Prepares daily reports (credit limit cash)
- Reviews daily arrivals and departures
- Coordinates with housekeeping when VIP Guests arrive.
- Training all new Front Desk personnel.
- Sets up Front Desk meetings.
- Makes Front Desk Schedule.
Qualifications :
To excel in this role you must embody our core values of integrity passion and a strong work ethic. These values are essential to our success and we are looking for someone who shares our commitment.
- Oneyear certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
- Must be able to work weekends and holidays as required.
- Westgate Resorts is a Smoke and TobaccoFree workplace. Except where prohibited by law applicants who smoke or use tobacco products will not be considered for positions at Westgate.
- Required to pass a background check drug test and prove eligibility to work in the United States.
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
