Front Office Manager

My client is seeking an experienced Front Office Manager to join their team. This full-time role offers 35,000 per year with 28 days of holiday (including bank holidays). Based in Amersham, UK, you will oversee front office operations across multiple luxury hotel properties, ensuring exceptional guest experiences and seamless daily operations.

What Does the Role Entail?
In this role, you will manage Reception, Nights, and Housekeeping teams, ensuring a consistently outstanding guest experience from arrival to departure. You will oversee all bookings and reservations, lead and train the front office teams, and review operational processes to maintain service excellence. Financially, you will monitor budgets and prepare reports to ensure teams operate efficiently. Close collaboration with housekeeping, online reputation management, corporate account oversight, and maintaining Health & Safety compliance are also essential responsibilities. Flexibility to work shifts, including evenings and weekends, is required.

What Skills Will You Have?
You are a hospitality professional with experience as a Front Office Manager or Assistant Front Office Manager, passionate about delivering exceptional guest experiences. Your attention to detail ensures smooth operations, and you are an effective communicator who engages confidently with guests and staff alike. You thrive in cooperative environments, working seamlessly with reception, housekeeping, and front-of-house teams, and always maintain a polished, professional appearance.

What Is On Offer?
Our client offers a flexible work environment within a luxury hotel setting, with opportunities for professional growth and collaboration with a dedicated hospitality team. This role allows you to enhance your leadership skills and play a vital role in delivering memorable guest experiences.

How to Apply
If you are ready to lead our front office team and provide exceptional service, we want to hear from you. Apply today or contact Alex for any further information.