The Laura Canada Sales Associate provides exemplary customer service to every client has strong fashion awareness is knowledgeable about our product and develops longterm relationships with customers.
Critical Functions
1. Customer Service
- Provides exemplary customer service by following the Laura Canada service standards.
- Drives sales by assessing the unique needs of customers and adding on in accordance with the Laura Canada service standards.
- Demonstrates strong wardrobing skills by assessing the unique needs of customers and keeping current on product knowledge new arrivals location of merchandise and fashion trends.
- Effectively develops customer relationships by applying Laura Canadas Clientele
Development tools.
- Promotes the website store CRM loyalty program and marketing initiatives/events in place.
- Executes all P.O.S. (Point of Sale) procedures accurately and efficiently (i.e. no sales refunds customer orders etc.) as required.
Additional Responsibilities
- Consistently maintains Laura Canadas visual presentation housekeeping and Health and Safety standards.
- Completes all assigned administrative functions with accuracy and in a timely manner.
- Supports store initiatives as directed.
- Adheres to all new and existing Company policies and procedures (i.e. Dress Code Loss Prevention Health & Safety and Human Resources)
Qualifications :
Requirements
- Experience in a retail environment preferred
- Excellent communication and interpersonal skills
- Conducts oneself in a professional manner.
- Open to feedback and implements change in a timely manner.
- Demonstrates initiative on an ongoing basis.
- Positive attitude and confident
- Passion to keep learning growing and adapting
- English and/or French as required
Working Conditions and Environment
- Flexible to the hours of the business
- Minimum of 3 shifts per week (minimum 3hour shift)
- Participates in inventory twice per year all training sessions and staff meetings.
- Works in a standing/walking position.
- Lifts approximately 2030 lbs of product/boxes as required.
- Uses ladders as required
Remote Work :
No
Employment Type :
Parttime