Director Solution Architecture - GTM Systems
Director Solution Architecture - GTM Systems
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Salary Not Disclosed
1 Vacancy
Job Description
Freshworks is seeking a dynamic and experienced Solution Architect to join our team and drive innovation within our GoToMarket (GTM) systems landscape. This critical role will partner with the business and technical teams to bridge the gap between business requirements and technical implementation. You will leverage your expertise with CRM platforms like Salesforce CPQ tools marketing automation solutions and ERP systems to design and implement scalable efficient solutions that drive business outcomes.
As the Director of Solution Architecture for GTM systems you will play a vital role in enabling seamless workflows data insights and customer interactions across our GTM functions. Youll work closely with business leaders to understand their needs translate them into technical solutions and drive continuous improvement across our GTM platforms.
Key Responsibilities:
- Collaborate with GTM and functional teams to define best practices and design system integrations that streamline processes across marketing sales and customer success functions
- Develop and maintain scalable efficient architecture that supports GTM business objectives
- Ensure the integrity security and consistency of data within GTM systems
- Design frameworks for realtime reporting and analytics to support decisionmaking across GTM functions
- Oversee the optimization and supportability of GTM solutions including scripting searches and workflows
- Take ownership of application administration responsibilities for GTM systems
- Lead efforts to consolidate platforms and simplify integrations while maintaining best practices
- Provide technical expertise for data cleansing and transformation initiatives across GTM systems
- Act as a point of escalation for daytoday support and troubleshooting offering expertlevel guidance to the support team
- Evaluate new applications features and related products to support ongoing improvements to the GTM tech stack
- Collaborate across teams to identify and implement innovative technical solutions that deliver business value
- Present work confidently to both technical and business stakeholders managing questions and discussions effectively
- Support strategic planning and roadmap development for optimizing core business processes across GTM systems
Please note this is a hybrid role with onsite expectations of 3x/week (Tue Thur) from our San Mateo CA headquarters.
Qualifications :
- 15 years of experience designing and implementing largescale business systems and integrations particularly in the GTM space
- 5 years of handson Salesforce experience in application administration solution design implementation and support
- 5 years of program or project management experience delivering SaaS GTM solutions on time and within scope
- Proven experience with CPQ tools marketing automation platforms and ERP systems
- Deep experience in scaling and implementing enterpriselevel GTM solutions
- Strong analytical problemsolving and communication skills
- Positive collaborative team player with a growth mindset and a passion for innovation
- Salesforce Certified Application Architect or other relevant Salesforce certifications is a plus
- Experience in architecting and developing data synchronization solutions across Salesforce and other systems is a plus
- Familiarity with tools like DealHub Revenue Cloud Marketo and Clay is a plus
Additional Information :
This role is based in the San Francisco Bay Area and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of jobrelated factors such as professional background training work experience business needs and market demand. Therefore in some circumstances the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This role is also eligible for a target bonus.
Compensation Package
$185000 $265000 Base Salary Bonus Compensation
Freshworks offers multiple options for dental medical vision disability and life insurances. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
