Senior Sales Engineer - Digital Health

About Atlantis Health

Atlantis Health was founded in 1996 with a clear goal: to improve understanding of the factors influencing health behaviours and optimise these among people from prediagnosis to those living with longterm health conditions.

Based on the depth of experience acquired in the past 25 years we have developed proprietary datadriven tools and technologies that enhance patient engagement and empower Change for Good.

We are a team of experienced behaviour change agents with firsthand experience building and scaling patientcentric behavioural solutions within the regulated healthcare space. We are passionate about what we do and wholeheartedly believe in our vision to transform patient outcomes globally by bringing the power of digital technology to healthcare.

If you enjoy working with solutionoriented driven colleagues in a fastpaced bureaucraticfree environment then come and join us at Atlantis Health.

Our Vision

To preserve the health of people everywhere in any place at any time.

Our Purpose

To help people Change for Good by empowering them to achieve health goals that will positively impact their lives and the lives of those around them.

About the Role

We seek a Senior Sales Engineer with a Digital Health focusto join us as a core technical sales lead for our US operation alsosupporting the UK and Germany offices. This role will understand shape and articulate customer technical requirements and sell innovative solutions using Atlantis Health platforms.

The role involves supporting all technical aspects of the sales process including defining the professional services delivery engagements scope requirements and cost estimates for technology delivery.

Ideal Candidates

• Demonstrate customer focus to identify creative solutions that deliver value to all stakeholders (Patients HCPs and Pharma Partners).

• Understand technical jargon and business processes to communicate clearly with technical and business stakeholders.

• Be curious and driven to learn and grow.

• Share Atlantis Healths vision to use technology to transform healthcare with behavioural solutions.

• Collaborate and thrive in a fastpaced dynamic environment.

What Youll Accomplish

As a member of the Atlantis Group Technology team your role is to partner with the inmarket USUK and GermanyAccount and Strategy teams acting as a technical sales advisor to support selling and delivering the digital components of our solutions. Key activities include:

• Engaging customer stakeholders to uncover strategic priorities and product plans identify potential use cases and understand their tech stack and unique technical requirements.

• Applying your understanding of technology to design and sell innovative solutions that leverage Atlantis Healths platforms to address customer technical requirements.

• Evangelising the technical regulatory security and data privacy capabilities of Atlantis Health solutions.

• Owning all technical aspects of the sales process including answering technical questions conducting product demonstrations building technical parts of proposal documentation and scoping the technical work to be done as part of delivery engagements.

• Supporting the Account teams in completing technical regulatory security and data privacy assessments from potential customers.

• Developing relationships across complex customer stakeholder landscapes building a reputation as a trusted technical advisor.

• Collaborating with Project Delivery Product and Platform teams to ensure successful transition and implementation stay abreast of emerging customer needs and guide the Product roadmap.

What Were Looking For

• 510 years of experience designing and delivering global patientcentric digital projects/programs including technology pitch/presales multimarket design and rollout with local adaptation and deployment.

• Technical fluency: Ability to examine interpret and articulate complex technical information to technical and executive audiences. Applied experience working with one or more technology stacks/components: public cloud infrastructure (Salesforce Veeva AWS) APIs microservices architecture native iOS development native Android development and web apps.

• Healthcare security and data privacy experience: Experience working with healthcare products or software systems with requirements related to SOC2 ISO 27001 HIPAA and GDPR.

• Customer focus: Passion for understanding customer needs and creating solutions that delight specifically experience with regulated digital health use cases in the Pharma and MedTech industry.

• Problemsolving ability: Able to apply a structured analytical problemsolving approach and distil clarity from ambiguity to design innovative solutions that meet customer needs.

• Interpersonal and presentation skills: Able to craft a compelling story and effectively communicate the vision and value of Atlantis Health to a variety of stakeholders at all levels.

• Commercial acumen: Able to prioritise and focus on the most significant opportunities to drive value for our customers while driving profitability.

• Startup experience and attitude: Get energy from rolling up your sleeves to get things done.

• Insatiable curiosity: Able to ramp up quickly in the role and succeed in a rapidly evolving environment.

Key Success Factors

• Increase in technology solution sales revenue through client engagement in presales in both new and existing client bases.

• Increase in confidence in selling and delivering technology solutions to EU teams.

• Building productive and efficient scoping and delivery processes between the UK and Group Technology.

Our Values

• People first

• Respect everyone

• Be memorable

• Find a better way

• Think big act small

At our core we value partnership. We are strategic partners to our customers and we partner daily to achieve our vision of transforming patient outcomes globally by bringing the power of behaviour change and digital technology to healthcare.