Visa Application Officer mfd - Azerbaijan Baku - 6 months contract
Visa Application Officer mfd - Azerbaijan Baku - 6 months contract
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
BEFORE APPLYING:
- Localisation of the position Azerbaijan Baku ;
- Local contract no expatriation contract neither freelance;
- 1 year contract offered with 3 months probation period ;
- 02 years of experience in a similar position ;
- English & Russian (AZE) fluent /French is a big plus ;
- Contract start date : 01/03/2025.
WHO ARE WE
CAPAGO is a French provider of outsourcing services for European governments and their diplomatic missions responsible for financing and managing visa application centers to process their Schengen visa applications.
We currently operate in 10 countries and welcome more than 250000 visa applicants each year.
As part of our development we are looking to strengthen our Operations department and are looking for experienced Visa Application Officers looking for new challenges within a dynamic and human focused company.
RESPONSIBILITIES
The main responsibilities of the VAO are as follows:
- Welcoming all visa applicants in the operated visa application center ;
- Process the visa application of the applicants (front office) ;
- Collect payments from the applicants (Payment counter) ;
- Manage the biometric collection of visa applicants (biometry) ;
- Manage all back office tasks to finalise the visa application of our applicants (back office) ;
- Manage all other tasks given by the management.
DIPLMAS AND EXPERIENCE NEEDED
- Matric or equivalent ;
- Tertiary qualification is an added advantage ;
- Previous customer service experience as a customer service consultant.
The required skills for this position are:
- English & Russian (AZE) fluent
- French is a big plus ;
- Excellent customer service skills ;
- Excellent typing skills ;
- Proficiency in MS Office ;
- Good with problem solving and effective decision making ;
- Ability to handle pressure ;
- Energetic proactive versatile commitment to team work ;
- Excellent interaction and interpersonal skills ;
- Motivation.
Employment Type
Full Time
