- Ensure that all service and storage areas are kept safe clean and locked.
- To report for duty punctually wearing the correct uniform with name badge .
- The ability to gather and transport all supplies needed for the setup of a function
- Perform side duties (checklist)
- Report to manager any kinds of deviation from set standard and procedures.
- Ensure that all operating equipment is maintained.
- To report any complaints incidents or any other irregularities to the management.
- To ensure that guests receive the attention they require.
- To professionally behave with other members of staff managers and directors.
- Attend to guest needs complaints and/or onsite requests and changes in a courteous and helpful manner.
- Set up and unset function rooms including table setting according to established standards.
- Comply with hotel and department policies and procedures at all times.
- Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures.
- Communicates to his/her superior any difficulties guest comments and other relevant information.
- Maintain complete knowledge of all F&B services outlets hotel services/features and hours of operations as they affect the areas of responsibility..
- Carry out any other duties as and when assigned by the Management of the Hotel.
- Assist other Food & Beverage Outlets in their operations within peak times when needed.
Qualifications :
- Average reading writing and oral proficiency in the English language
- Must be well presented and professionally groomed at all times
- Good communication and customer contact skills; good problem resolution skills
- Basic F&B product knowledge
- Team player with strong interpersonal skills and attention to detail
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime