Analyst Marketing Services US Client Marketing
Analyst Marketing Services US Client Marketing
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Salary Not Disclosed
1 Vacancy
Job Description
As part of our dynamic US Client Marketing team the Business Operations Analyst will lead the Operations Reporting for the US Marketing Services Delivery team by collecting analyzing and presenting on daytoday operations to leadership. Marketing Services a growing sector within our company delivers exceptional value to our clients through a range of services from marketing advisory to campaign execution achieved through our close partnerships with Visa Consulting & Analytics (VCA) and our sales teams.
Within our Business Planning and Operations team our focus is on supporting our Client Marketing sales and delivery teams by sharing best practices developing training and communication materials and advancing key strategies to drive business growth along with ensuring efficient operating processes. This unique role requires problemsolving expertise excellent communication skills and executive presence. A strong desire to drive improvement in how marketing propels our business forward is essential. If youre analytical creative detailoriented collaborative and comfortable in a fastpaced environment wed love to talk to you.
Essential Functions
Operations Reporting:
- Collect analyze and present ongoing operations data for Marketing Services Delivery
Workforce Management:
- Forecast resource needs using Visa Project Central (VPC Pipeline Management Tool) pipeline reporting
- Monitor individual/team capacity and optimize resource utilization
- Analyze engagement trends to improve time budgeting and resource allocation
Reporting Templates & Dashboards:
- Develop and optimize templates and dashboards for business decisions
- Ensure proper resourcing accurate pricing and profitability tracking
- Identify existing data gaps in VPC and where/how to capture additional information develop enhancements required to support in future growth
Controls/Audit:
- Establish a feedback loop to inform future pricing strategies based on insights from pricing/profitability analyses
- Implement postproject audits to ensure work is properly documented and ready for internal audit if needed
Pipeline Operations:
- Track key projects and their business impacts (revenue and expense)
- Provide regional support for Visa Project Central including training and troubleshooting
Annual Planning and Financial Goals:
- Support NA Marketing annual planning manage timelines and identify efficiencies
- Develop and track financial goals partnering with stakeholders to set targets
Legal Compliance and Process Improvement:
- Streamline contract review processes and provide training
- Stay updated on legal best practices and implement improvements
- Identify analytics needs to support Marketing Services growth
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications :
Basic Qualifications
2 or more years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters MBA JD MD or PhD)
Preferred Qualifications
3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD)
Experience in Marketing Finance Consulting or Data Analytics is preferred
Superior analytic and problemsolving skills with attention to detail and experience in data collection analysis and presentation
Strong process orientation ability to create processes from scratch and to identify and drive continuous improvements
Proven experience in workforce management resource planning and capacity forecasting
Proficiency in creating and optimizing reporting templates and dashboards
Familiarity with financial planning budgeting and cost reconciliation
Experience with pipeline management tools and providing user support/training
Proficiency in Excel Word and PowerPoint comfortable managing spreadsheets devising formulas creating pivot tables and performing data analysis while also building executive presentations
Strong written and verbal communication skills comfortable presenting to senior leaders
Proven ability to build relationships and earn the trust and rapport of partners at multiple levels
Ability to thrive in highpressure situations and a fastpaced matrixed environment
Comfortable managing multiple projects and quick to adapt to shifting priorities
Teamoriented collaborative driven resourceful innovative curious positive and proactive always looking for ways to do things better
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 510% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105800.00 to 135000.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
