- At all times you must be representative of the qualities of someone delivering luxury service standards. To provide warm welcoming service without compromise to all guests.
- Primary focus on sense of guest arrival/departure handson treatment cleanliness room ambience and overall spa experience. Empathetic friendly and able to make people feel beautiful inside and out.
- Establish a long term relationship with customers.
- The leading expert in all areas of retail and treatments. Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and addon sales.
- Takes control of rebooking guest after treatment.
- Perform treatment most suited to guest utilising a range of techniques.
- Knowledgeable about all aspects of treatments spa therapy and the facility
- Monitors maintains and restocks assigned room with products supplies disposables and work tools.
Qualifications :
Certified as Spa Therapist
With 25 years of experience in the same field in hotel industry
With good English communication skills
With pleasing personality and a well focused individual
Able to handle pressure at work and capability to multitask
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime