Spa Supervisor Saudi Nationality
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Salary Not Disclosed
1 Vacancy
Job Description
As the Spa Supervisor you are responsible for ensuring luxury and tranquility await our Guests . You will be providing support to our staff ensuring seamless transitions and service from checkin to checkout and everything in between.
What you will be doing:
- Ensure Guest and Colleague satisfaction at all times by ensuring that safety and service are the spas top priorities
- Performs supervisory duties including leading coaching performance management counseling scheduling and supervision of staff
- Promote sales of spa services and retail utilizing your extensive knowledge of all products and services
- Coordinate support staff schedules and time off requests/ trades to ensure adequate staffing
- Assist Spa Manager with facility maintenance and work orders to ensure peak operational performance
- Maintain through knowledge of competitors including locations product offerings pricing and promotions
- Administer and implement spa operations training (i.e. telephone etiquette guest relations sales services etc)
- Perform Spa tours for potential clients as needed
- Maintain close and effective working relationships with other departments
- Maintain atmosphere of aloha spirit by providing engaging personalized timely and efficient service to our discerning guests
- Focus attention on guest needs remaining calm and courteous at all times
- Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures
- Establish update and adhere to hotel and departmental policies procedures and service standards
- Contribute to the improvement of the operation by contributing ideas making suggestions and holding regular departmental communication meetings
Qualifications :
- Must be professional service oriented accurate gentle and work with attention to detail striving to exceed the expectations of every guest every time.
- High School Diploma or equivalent preferred.
- Knowledge of Microsoft Office applications
- Excellent personal appearance good verbal and written communication skills. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest. Knowledge of guest service and/or hospitality industry a plus.
- Reliable and energetic with strong communication skills
- Flexible schedule required
- Ability to work well with others
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
