Inside Sales Specialist
Inside Sales Specialist
Posted on :
22-01-2025
Employer Active
1 Vacancy
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Job Description
Overview
The Inside Sales Specialist plays a crucial role in the organization by managing a portfolio of clients driving sales and delivering exceptional customer service. This role is responsible for generating new business opportunities building client relationships and meeting sales targets. The Inside Sales Specialist works closely with the sales team utilizing effective communication and sales techniques to contribute to the overall success of the company.
Key responsibilities
- Identify and generate sales opportunities through inbound and outbound calls emails and other forms of communication
- Understand customer needs and requirements to recommend appropriate products or services
- Nurture and maintain strong relationships with existing clients to encourage repeat business
- Meet and exceed sales targets and KPIs on a regular basis
- Utilize CRM systems to manage and track sales activities and customer interactions
- Collaborate with the sales team to ensure a seamless customer experience and effective sales processes
- Provide accurate and timely information to customers on products pricing and delivery
- Conduct market research to identify potential opportunities and trends
- Resolve customer inquiries and complaints in a professional and timely manner
- Participate in sales meetings product training and continuous learning to stay updated on industry trends and offerings
- Prepare and maintain sales reports and documentation to support sales activities
- Contribute to the development and implementation of sales strategies and initiatives
- Assist in the preparation of sales proposals and contracts
- Collaborate with marketing and other teams to support sales and promotional activities
Required qualifications
- Bachelors degree in Business Administration Marketing or related field
- Proven experience in inside sales telesales or similar role
- Demonstrated track record of meeting and exceeding sales targets
- Strong understanding of sales principles and customer service practices
- Excellent communication and interpersonal skills
- Proficient in using CRM software and sales management tools
- Ability to work in a fastpaced targetdriven environment
- Highly motivated with a strong work ethic and a proactive approach to sales
- Ability to multitask prioritize and manage time effectively
- Sound negotiation and persuasion skills
- Good understanding of market research techniques and data analysis
- Resultoriented and customerfocused mindset
- Ability to adapt to new technologies and sales methodologies
- Proven ability to work independently and as part of a team
- Willingness to travel for client meetings or industry events as required
sales,communication,negotiation,customer service,crm
Employment Type
Full Time
Key Skills
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