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Embark on your next career chapter in tech as a Web Product Implementation Specialist for Google Ads (German)!
Join our dynamic team and contribute to a groundbreaking new service supporting EMEAbased clients. This unique opportunity focuses on highprofile missioncritical programs.
Were seeking ambitious innovative and determined individuals to propel our business forward.
Do you thrive on making a difference and delivering exceptional value
Are you ready to turn your aspirations into reality and embrace a world of exciting possibilities
Then we want to hear from you!
Responsibilities
Effectively communicate with advertisers internal sales and service teams through various channels including phone email chat and video conferencing.
Successfully implement and verify the integration of webbased products with our clients.
Provide exceptional guidance support and training to clients on utilizing these products effectively.
Build strong and transparent relationships with both customers and colleagues demonstrating enthusiasm and a commitment to success.
Deliver outstanding customer service that consistently exceeds client expectations and surpasses all quality benchmarks.
Requirements
Fluency in German: Excellent written and verbal communication skills.
English Proficiency: Strong written and verbal communication skills (minimum B2 level).
Technical Expertise:
JavaScript Proficiency: Solid understanding of JavaScript including its nuances and workarounds.
Web Development Fundamentals: Basic knowledge of HTML5 and CSS/CSS3.
Debugging Skills: Experience with debugging tools (e.g. web browser consoles) is a significant advantage.
CMS Platforms: Familiarity with CMS platforms at the user interface level (e.g. WordPress Shopify Wix Joomla).
Web Product Implementation: Moderate experience in website maintenance including practical knowledge of HTML and JavaScript.
Technical Adaptability: Ability to quickly learn and adapt to new customer service software applications and implement client solutions that may not always follow standardized processes.
Industry Experience: Experience working in a B2B environment online advertising or with ad products is preferred.
Core Competencies: Strong communication customer service relationship management troubleshooting and support skills.
Benefits
Competitive Compensation: Enjoy a competitive salary and benefits package.
Career Growth: Embrace a stable work environment with opportunities for career advancement.
Continuous Learning: Invest in your professional development through ongoing training programs.
Inclusive Culture: Thrive in a respectful and inclusive work environment that values diversity.
WorkLife Balance:
Flexibility: Achieve a healthy worklife balance with flexible work arrangements.
Modern Workplace: Enjoy a modern and centrally located office with convenient amenities including a cafeteria and excellent public transportation access.
Employee Wellbeing:
Health & Wellness: Prioritize your wellbeing with comprehensive health insurance coverage starting from day one.
Employee Appreciation: Participate in engaging company events and activities.
Onsite Amenities: Enjoy complimentary healthy meals including salads fruits soups and bread.
Full Time