Inbound Call Center Assistant
Inbound Call Center Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
Do you have the gift of gab a knack for problemsolving and a passion for helping people Were looking for enthusiastic Inbound Call Center Agents to join our Chicago team! Whether youre looking for a fresh career start or want to build on your customer service experience this is your chance to shine in a fastpaced rewarding role.
What Youll Be Doing:
- Answering incoming calls and assisting customers with questions concerns or product inquiries.
- Providing accurate information and resolutions with a friendly professional demeanor.
- Troubleshooting issues and ensuring customers leave each interaction satisfied.
- Documenting call details and updating customer records in our system.
- Meeting performance targets including call resolution time and customer satisfaction.
Why Youll Love Working With Us:
- Competitive pay plus opportunities for performancebased bonuses.
- Flexible scheduling options fulltime and parttime positions available.
- Paid training to ensure youre confident and ready to excel in your role.
- A supportive teamfocused work environment where your efforts are appreciated.
- Opportunities for growth and advancement we love to promote from within!
- A convenient Chicago location with great office amenities.
What Were Looking For:
- Excellent communication and active listening skills.
- A customerfocused mindset and a commitment to providing outstanding service.
- The ability to multitask and stay organized while handling multiple calls.
- Basic computer skills for navigating our call management system.
- Previous call center or customer service experience is a plus but not required if youre eager to learn were ready to teach!
How to Apply:
Ready to join a team where your skills and personality make a real difference Wed love to hear from you!
Employment Type
Full Time
