Senior Product Analyst
Senior Product Analyst
Posted on :
20-01-2025
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1 Vacancy
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Job Description
Job Title: Senior Product Analyst
Job Location: Hyderabad Telangana India
Job Location Type: Onsite
Job Contract Type: Fulltime
Job Seniority Level:
About Amgen
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases and make people’s lives easier fuller and longer. We discover develop manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cuttingedge of innovation using technology and human genetic data to push beyond what’s known today.
What You Will Do
Let’s do this. Let’s change the world. The Product Analyst position offers a unique opportunity to join a fun innovative engineering team within the Enterprise Engineering and Analytics (EEA) organization. You’ll work on building nextgeneration capabilities and services in Data and AI using innovative opensource software frameworks tools and cloud computing services. The role also emphasizes demonstrating these capabilities to support critical business operations and initiatives ensuring alignment with organizational priorities.
As a Product Analyst you will lead and craft the customer experience for enterprise data and AI platforms by analyzing customer behaviors across the entire journey. In addition you will play a key role in the GotoMarket (GTM) strategy ensuring seamless product launches aligning messaging with customer needs. Acting as the Voice of the Customer you will collaborate internally with Product Management Product Engineering and the GTM teams to drive product adoption and deliver optimal outcomes
Customer Insights & Experience:
Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases and make people’s lives easier fuller and longer. We discover develop manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cuttingedge of innovation using technology and human genetic data to push beyond what’s known today.
What You Will Do
Let’s do this. Let’s change the world. The Product Analyst position offers a unique opportunity to join a fun innovative engineering team within the Enterprise Engineering and Analytics (EEA) organization. You’ll work on building nextgeneration capabilities and services in Data and AI using innovative opensource software frameworks tools and cloud computing services. The role also emphasizes demonstrating these capabilities to support critical business operations and initiatives ensuring alignment with organizational priorities.
As a Product Analyst you will lead and craft the customer experience for enterprise data and AI platforms by analyzing customer behaviors across the entire journey. In addition you will play a key role in the GotoMarket (GTM) strategy ensuring seamless product launches aligning messaging with customer needs. Acting as the Voice of the Customer you will collaborate internally with Product Management Product Engineering and the GTM teams to drive product adoption and deliver optimal outcomes
Customer Insights & Experience:
- Develop a deep understanding of both data and AI products mapping customer journeys and creating detailed personas to improve user experiences.
- Engage directly with customers at key touchpoints gaining insights into their interactions with Enterprise Data and AI platforms.
- Build and foster an active user community facilitating knowledgesharing and enhancing the adoption of data and AI products.
- Partner with multifunctional teams to refine customer insights and journey mapping adapting solutions to meet evolving business and operational needs across regions
- Collaborate with Product Management to implement comprehensive GTM strategies for data and AI products.
- Align GTM messaging and product positioning with organizational needs enabling effective adoption and broader applicability of solutions
- Support the launch of new products and features working closely with multifunctional teams to ensure GTM plans are wellexecuted and drive product adoption.
- Provide Last Mile Support and Solutions on Demand for both data and AI products ensuring prompt resolution of customer challenges and delivering a seamless user experience.
- Assist in customer onboarding and training ensuring users fully understand how to demonstrate the platform’s data and AI capabilities.
- Identify and develop brand ambassadors within the customer base to advocate for the product’s unique benefits.
- Provide targeted support for unique business requirements enabling seamless integration of data and AI capabilities into broader operational frameworks
- Monitor and analyze product performance metrics using advanced analytics to gain insights into customer behavior and product usage.
- Work closely with engineering product management and other teams to ensure the successful execution of product goals focusing on data analytics and AIdriven innovations.
- Use data and analytics to drive improvements and recommend strategies for optimizing product features and the overall customer experience.
- The insights and optimizations from product analytics will ensure alignment with overarching business goals and operational priorities supporting scalable and impactful outcomes.
- Master’s degree and 4 to 6 years of Information Systems experience OR
- Bachelor’s degree and 6 to 8 years of Information Systems experience OR
- Diploma and 10 to 12 years of Information Systems experience
- 57 years of experience in a product analyst role especially with data and AI products and a focus on GTM execution.
- Expertise in SQL and experience with data visualization tools (e.g. Tableau) as well as familiarity with AI platforms.
- Experience in GTM strategy development and execution with a track record of supporting product launches and ensuring productmarket fit.
- Strong skills in Excel and handson experience with Agile methodologies (Scrum/SAFe).
- Excellent communication and social skills with the ability to work collaboratively with crossfunctional GTM product and engineering teams.
- Familiarity with big data technologies AI platforms and cloudbased data solutions.
- Ability to work effectively across matrixed organizations and lead collaboration between data and AI teams.
- Passion for technology and customer success particularly in driving innovative AI and data solutions.
- Experience in services or consulting related to data and AI products is a plus and familiarity with biotech/pharma is beneficial.
- Excellent analytical and solving skills.
- Ability to work effectively with global virtual teams
- High degree of initiative and selfmotivation.
- Ability to handle multiple priorities successfully.
- Teamoriented with a focus on achieving team goals
- Strong presentation and public speaking skills.
- Master’s degree and 3 years of Information Systems experience OR
- Bachelor’s degree and 5 years of Information Systems experience
- Preferred Certifications
- Certified Product Analyst (CPA) – AIPMM
- Certified Business Analysis Professional (CBAP) – IIBA
Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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Employment Type
Full Time
Key Skills
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