Help Desk
Help Desk
Posted on :
19-01-2025
Employer Active
1 Vacancy
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Job Description
Job Title: Help Desk (Onsite)
Location: Trenton NJ
Duration: 6 months
Pay Rate: $30/hr on C2C / 1099 all inclusive
Interview Type: InPerson
Job description
Provides technical assistance to other data processing personnel on problems dealing with operating systems computers utility programs system control parameter.
Oversees timely delivery of quality technical support to internal and external customers.
Oversees timely delivery of quality technical support to internal and external customers.
Oversees timely delivery of quality technical support to internal and external customers.
This individual will be supporting the helpdesk. Oversees timely delivery of quality technical support to internal and external customers. Manages help desk personnel and develops policies and procedures governing how to troubleshoot IT issues including identification documentation distribution and resolution. May assess new products or services and suggest enhancements to senior management. Relies on extensive knowledge and professional discretion to achieve goals. Significant ingenuity and flexibility is expected.
This individual will be supporting the helpdesk. Oversees timely delivery of quality technical support to internal and external customers. Manages help desk personnel and develops policies and procedures governing how to troubleshoot IT issues including identification documentation distribution and resolution. May assess new products or services and suggest enhancements to senior management. Relies on extensive knowledge and professional discretion to achieve goals. Significant ingenuity and flexibility is expected.
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Hardware/software support to end users; installs hardware and software on servers or workstations; does other related work.
Required
1
Years
Experience in a Windows environement
Required
1
Years
Telephone communication skills
Required
1
Years
Maintenance or installation of basic application programs and support (i.e. password reset user management)
Highly desired
1
Years
Knowledge of Microsoft office suite TEAMS SharePoint
Highly desired
1
Years
Knowledge of Service Now
Highly desired
1
Years
Recruiter Details:
Recruiter Name: Kris at gsksolutions dot com
Contact Number: Seven one nineTwo three nineFive five nine nine
About GSK Solutions Inc:
GSK Solutions Inc is a leading information technology (IT) Services Company that specializes in providing complete consulting solutions and staff augmentation to its clients. We provide ontime onbudget and quality service to our clients and consistently meet their expectations. We are known for our superior execution on a sustained basis.
GSK has been in the business of providing both commercial and custom product development services including Information Security Software Development Consulting and IT Audit. GSK implements highly critical and timesensitive projects for their Fortune 500 clients located across the country.
Employment Type
Full Time
Key Skills
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