Education
Bachelors degree with 3 years of experience in Business Assurance.
Certification in one of the following Analyst Computer Systems (Junior) Quality Assurance Quality Analyst Project Management Information Technology
Required Experience.
At least (3) years BA IT experience in working with Maryland State agencies. (i.e. designing developing testing implementing and maintaining)
Exposure to tools like JIRA TFS DevOps Confluence or Trello for managing requirements and tasks.
Technical business analyst experiences managing several projects simultaneously. Understanding of how databases work and basic querying skills Webservices or API works and basic.
Familiar with data analysis tools like SQL Excel (advanced functions) or basic visualization tools (e.g. Power BI Tableau).
Proficiency in using Excel for data analysis Word for documentation and PowerPoint for presentations.
Familiarity with Agile methodologies through training or certification such as Certified Scrum Master (CSM).
Experience in managing and execution of multiple related operational requests / projects simultaneously.
Experience working in a matrixed environment.
Preferred Experience
Experience in Service Now is a plus.
Knowledge of State Government policies and practices.
Knowledge of Payment Portal implementation with FMIS Integration.