ServiceNow Developer

Here at Version 1 we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value innovation and excellence with our customers we would love to hear from you.

ASPIRE is Version 1 managed service framework that is currently transforming the way our customers consume services. The framework is continually evolving to ensure we are always delivering next generation services. Technology plays a key part in providing the underlying platform and capabilities. We are seeking a creative and experienced individual to join our team as a ServiceNow Developer.

What You Will Do

Predominantly working with Version 1 Customers and the ServiceNow instance(s) we are managing on their behalf;

• To be conversant with the ServiceNow instance and architecture of the environment
• Maintain clear and comprehensive documentation of configurations customizations and processes
• Addressing incidents requests and platform enhancements as reported by Customers
• Ensure the ServiceNow platform is up to date by applying patches and performing version upgrades
• Automate application logic using workflow scheduled script executions and inbound and outbound email
• Create and manage workflows including flow designer to automate business processes
• Design and maintain the Service Catalogue including defining and configuring items order guides and workflows
• Build and enhance UI components including forms lists and UI pages
• Write and maintain scripts (JavaScript GlideScript) for various ServiceNow components such as business rules client scripts and UI policies
• Integrate ServiceNow with other systems and applications ensuring data flows seamlessly
• Develop and customize the ServiceNow Portal and ServiceNow applications in line with the needs of the Customer
• Secure applications and data against access by unauthorized users and applications employing best practices

Qualifications :

• Bachelors degree in computer science information technology or a related field.
• 2 years of handson ServiceNow Development experience
• Proven track record of improving processes and effectiveness through automation
• Strong understanding of IT service management and the ITIL framework
• Strong interpersonal skills for coordinating with Customers  team members and stakeholders
• Ability to work independently and manage multiple task assignments
• At least 2 of the following certifications;
  • Certified System Administrator
  • Certified Application Developer
  • Implementation Specialist (Customer Service Management)
  • Implementation Specialist (Service Mapping)
  • Implementation Specialist (Discovery)
  • Implementation Specialist (IT Service Management)

We want to build our team with diverse perspectives and experiences. Therefore if you are good communicator thrive off collaboration enjoy obtaining buyin for your delivery approaches and are able to manage your own priorities and performance to deliver high quality highly performant solutions to our customers; then please consider applying.

Additional Information :

At Version 1 we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing professional growth and financial stability. 

One of our standout advantages is the ability to work with a hybrid schedule along with business travel allowing our employees to strike a balance between work and life. We also offer a range of techrelated benefits including an innovative Tech Scheme to help keep our team members uptodate with the latest technology. 

We prioritise the health and safety of our employees providing private medical and life insurance coverage as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations including AWS Microsoft Oracle and Red Hat. 

Our employeedesigned Profit Share scheme divides a portion of our companys profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential offering Pathways Career Development Quarterly a programme designed to support professional growth. 

#LIPR1

Remote Work :

No

Employment Type :

Fulltime