Job Description :
MultiBrand Operations Management: Oversee the daytoday e Commerce & Quick Commerce distribution operations for multiple brands ensuring efficient PO processing fulfilment and delivery across various channels and locations.
Channel Optimization: Adapt and optimize distribution processes for different eCommerce & Quick Commerce platforms (e.g. Amazon Flipkart Blinkit Instamart Zepto etc.) considering their unique requirements and performance metrics.
Performance Monitoring & Reporting: Track and analyze key performance indicators (KPIs) including:
A) RIS Stock Level: Monitor and maintain optimal inventory levels to minimize stock outs and overstock situations.
B) Returns Controllable: Reduce controllable return rates through timely order deliveries against appointments & timely escalations to category team w.r.t product quality.
C) OOS Loss: Reduce lost sales due to outofstock situations.
D) Fill Rate: Maximize the percentage of orders fulfilled completely and on time.
E) Dispatch TAT (Turnaround Time): Minimize the time taken to dispatch orders after they are received.
F) Delivery TAT: Minimize the time taken for orders to be delivered to customers.
G) Appointment TAT: Minimize the time taken to secure delivery appointments with customers where applicable.
H) Storage Cost: Optimizing Storage Fees across channels & ensuring maximum RUS across channels with minimal Storage Fees