Support Technician mfd - Remote from the UK
Support Technician mfd - Remote from the UK
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Job Description
Join the #TEAMCAMFORCE!
WITH PASSION AND EXPERIENCE YOU CAN ACHIEVE ANYTHING
We are one of the worlds leading developers of highperformance CAD/CAM solutions and have been for more than 30 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.
What do a top mountain bike an artificial hip joint and your smartphone have in common We develop the software to produce these highend products! With hyperMILL we control CNC machines and we have the highest standards for performance and part quality.
Do you have a passion for CAD/CAM technology and would you like to contribute your knowhow with us Then send us your application as soon as possible!
We are looking for somebody working remote from the United Kingdom.
Your main tasks
- Customer and partner engagement: First point of contact for customers sales partners and colleagues regarding technical application questions relating to our innovative CAD/CAM products by ensuring effective communication and successful project outcomes.
- Customer support: Provide expert advice and technical support on topics such as NC programming effective use of our software technologies CNC machines CNC controls and the design of CAD models.
- Inquiry handling: Manage the execution evaluation analysis and tracking of incoming external and internal inquiries.
- Technological development: Active involvement in the improvement and further development of hyperMill while collaborating with the technical department of OM UK.
Your profile
- Completed training as a cutting machine operator precision mechanic toolmaker mechanical engineering technician or comparable training
- Manufacturing experience in toolmaking and/or mechanical engineering as well as several years of practical experience in NC programming using a CAD/CAM system. hyperMILL experience is an advantage but not essential
- Computer skills: Proficiency in utilizing MS Office 365 tools including Excel Word PowerPoint and Outlook. Familiarity with Customer Relationship Management (CRM) software with preference given to experience with Salesforce.
- Customerorientated thinking and acting as well as strong communication skills.
- Problemsolving skills and an analytical mindset to identify and resolve technical issues.
- Organizational skills and a good dose of resilience to manage and prioritize multiple support requests.
- Goaloriented mindset: Display a focusoriented approach thriving in a challenging goaldriven environment.
- Location: United Kingdom
Why us
- Attractive vacation scheme: 28 paid vacation days plus bank holidays
- Competitive compensation package: A fixed salary and a variable
- Health: Private health care with Vitality Healthcare
- Discounted gym memberships (50% on several brands of gym): With our private Vitality Healthcare
- Access to many other benefits with Vitality: Such as free cinema tickets Amazon prime
- Onboarding Program: A comprehensive onboarding program to help you get started and develop your potential at your own pace.
- Promotion of personal development: Targeted jobrelated training measures and workshops.
- Company Events: Various corporate events throughout the year.
- Stimulating working environment: Be part of a dynamic and highly motivated team. Grow professionally and personally with us!
- International working environment: A varied and challenging role in a highly multinational stable and innovative company and a wellestablished local team.
- OPEN MIND Technologies culture: Experience a very openminded culture with flat hierarchies and a high degree of creative freedom.
Employment Type
Full Time
