Consult with customers business users and technology specialists to identify and document business processes and data flows identify and document detailed business requirements related to the business processes document gap analysis and assist with the development of project artifacts.
Apply indepth Business Analysis knowledge to review and analyze systems problems and identify solutions.
Lead and participate in joint application design sessions with the technical team to ensure business requirements are met.
Identify areas for process improvement to enhance quality and optimize cost.
Develop test scenarios and test cases based on written requirements.
Execute and review test runs and sign off on testing components.
Support the development of enduser training materials and enduser documentation as required.
Work with the technology teams to ensure business requirements are fully defined and tested.
Oversight role during the stabilization phase of each release including the monitoring of system change execution the development of system fix strategies and the close monitoring of the implementation of those strategies.
Ensure internal and external stakeholder management through effective communication and contribute to the improvement of technology adoption through lessons learned and best practices.
Monitor and track process improvement outcomes through data analysis.
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