Solution Delivery Manager
Solution Delivery Manager
Posted on :
08-02-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
08-02-2025
Job Description
Job Title: Solution Delivery Manager
Job Location: United States
Job Location Type: Remote
Job Contract Type: Fulltime
Job Seniority Level: Entry level
Seqera exists to advance science for everyone through software
We provide software for scientists solving today's most complex and important challenges from pioneering innovative therapeutics to unveiling the secrets of our universe. The journey began a decade ago with Nextflow — open software that helps over 100000 global scientists analyze and process data with more power and flexibility than ever before.
Today Seqera consolidates fragmented data and diverse computing resources into a unified platform. Our modern biotech stack is trusted by over 150 leading life sciences organizations. Empowered with modern software engineering organizations conduct science faster on larger datasets and with more confidence. Seqera accelerates discoveries in an open world.
Would you like to be a part of a company with a bigger purpose and make it successful with your own ideas If yes keep reading!
About The Role
Seqera is in an exciting phase of growth expanding our Professional Services team to better serve our customers and drive innovation in life sciences research. As a Solution Delivery Manager you will apply technical project management expertise and bioinformatics knowledge to deliver seamless projects and ensure exceptional customer satisfaction.
This role requires a handson approach to solution delivery. You will directly engage with customers to understand their workflows and scientific use cases drive projects deliver fundamental training and collaborate closely with Seqera’s Scientific Development Engineering and Customer Experience teams to deliver exceptional results. Additionally you will contribute to the continuous improvement of methodologies such as implementation playbooks and workflows.
This position is ideal for someone with a Life Sciences background technical aptitude customerfacing experience and a passion for science who thrives in a dynamic fastpaced startup environment.
What You'll Do
What will you find working at Seqera
Seqera is proud to be an equalopportunity employer. However you identify or whatever your journey to this point we welcome all candidates to apply for the position that inspires them. Come join us and help us build a global company that everyone is proud to be part of.
As we scale we constantly improve our inoffice and WFH environments and learn to help everyone have the best setup for our company's success and your personal development while always keeping the human touch in every aspect of our lives.
Why join us
By learning from and with each other we ensure our ability to drive innovation and make better decisions toward our mission. Most importantly our culture provides a genuinely fun inclusive and challenging environment that will allow you to grow while making a huge difference in human health and beyond.
We provide software for scientists solving today's most complex and important challenges from pioneering innovative therapeutics to unveiling the secrets of our universe. The journey began a decade ago with Nextflow — open software that helps over 100000 global scientists analyze and process data with more power and flexibility than ever before.
Today Seqera consolidates fragmented data and diverse computing resources into a unified platform. Our modern biotech stack is trusted by over 150 leading life sciences organizations. Empowered with modern software engineering organizations conduct science faster on larger datasets and with more confidence. Seqera accelerates discoveries in an open world.
Would you like to be a part of a company with a bigger purpose and make it successful with your own ideas If yes keep reading!
About The Role
Seqera is in an exciting phase of growth expanding our Professional Services team to better serve our customers and drive innovation in life sciences research. As a Solution Delivery Manager you will apply technical project management expertise and bioinformatics knowledge to deliver seamless projects and ensure exceptional customer satisfaction.
This role requires a handson approach to solution delivery. You will directly engage with customers to understand their workflows and scientific use cases drive projects deliver fundamental training and collaborate closely with Seqera’s Scientific Development Engineering and Customer Experience teams to deliver exceptional results. Additionally you will contribute to the continuous improvement of methodologies such as implementation playbooks and workflows.
This position is ideal for someone with a Life Sciences background technical aptitude customerfacing experience and a passion for science who thrives in a dynamic fastpaced startup environment.
What You'll Do
- Project Execution: Manage the implementation of Seqera’s solutions ensuring projects are delivered on time within scope and on budget.
- Customer Collaboration: Serve as the primary point of contact for customers during implementation engaging directly with Bioinformaticians IT teams and project sponsors to ensure project success.
- Technical Engagement: Understand customer workflows and scientific use cases to provide tailored solutions and address unique challenges. Deliver training sessions on the fundamentals of Seqera’s platform to ensure teams can effectively leverage the solutions provided.
- Team Collaboration: Work closely with Technical Architects Scientific Development and Product teams to align project goals and address technical requirements.
- Methodology Improvement: Contribute to the development and refinement of Seqera’s implementation playbooks and best practices.
- Problem Resolution: Identify and resolve issues efficiently maintaining high levels of customer satisfaction throughout the project lifecycle.
- Educational Background: Degree in Bioinformatics Biotechnology Bioengineering Computational Biology or a related field.
- CustomerFacing Experience: Minimum of 2 years of experience in a customerfacing role such as implementation or solution delivery.
- Project Management Skills: Proven ability to manage complex technical projects balancing timelines budgets and resources effectively.
- Technical Proficiency: Familiarity with workflow management languages and orchestration tools (e.g. Nextflow Snakemake WDL etc) cloud platforms (AWS GCP Azure) and NGS data workflows.
- Communication Skills: Strong interpersonal and communication skills with the ability to convey technical concepts to both technical and nontechnical audiences.
- Startup Readiness: Adaptability problemsolving skills and the ability to thrive in a dynamic fastpaced environment.
- Bioinformatics Workflow Software: Experience working with researchoriented software products in the life sciences field including building or optimizing workflows and familiarity with Seqera’s platform and the Nextflow ecosystem would be highly beneficial.
What will you find working at Seqera
- Flexible working hours and remotefriendly culture.
- International working environment with more than 25 nationalities.
- Passionate & talented team.
- Continuous skills development.
- Team retreats and bonding activities.
- A culture where your opinion is valued and your decisions have a real impact on the industry.
- Excitement of a fastgrowing startup in a constantly changing environment.
- Time off: holidays under the local legislation 3 days given by Seqera in December of and the national/public holidays according to your location.
- Equity
- Private health insurance
- Private life insurance
- Home office allowance (valued over 1000 USD)
- Subscription to Oliva Mental Health App
- Learning and development budget per year (1000 USD)
Seqera is proud to be an equalopportunity employer. However you identify or whatever your journey to this point we welcome all candidates to apply for the position that inspires them. Come join us and help us build a global company that everyone is proud to be part of.
As we scale we constantly improve our inoffice and WFH environments and learn to help everyone have the best setup for our company's success and your personal development while always keeping the human touch in every aspect of our lives.
Why join us
By learning from and with each other we ensure our ability to drive innovation and make better decisions toward our mission. Most importantly our culture provides a genuinely fun inclusive and challenging environment that will allow you to grow while making a huge difference in human health and beyond.
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Employment Type
Full Time
Key Skills
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