Junior Account Manager - Retail Development Associate
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Job Description
Background
Wolt is a Finnish technology company and until recently weve been best known for our food delivery platform. On our mobile app or website customers can order their favorite meals from our restaurant partners and either pick their food up or have it delivered by our courier partners.
However food delivery was just the start. We dont want to just satisfy our customers hunger but to deliver a wide variety of products and expand our platform to some cool retail shops supermarkets flowers toys and other exciting products all referred to as Retail.
What youll be doing
As a Retail Associate you will be providing the tools and support for our partners to make sure they thrive on our platform while improving operational aspects. With this in mind you need to be super passionate about account management but also able to adapt and change your tone and approach depending on the type of partner youre working with.
The Retail Associate (ReA) main focus is to assist our retail partners maximize their opportunity for success while taking an active role in onboarding new partners implementing the Wolt app & Service and offering general daytoday support to our partners.
The Retail Development Associate role is 100% position.
What youll be doing
Act as the main point of contact for our retail partners.
Proactively supporting Wolts retail partners in order to improve their performance.
Onboarding venues on Wolts platform includes contracts photography price list translation and iPad training.
Ensuring retail partner price lists on the platform is up to date and fully available.
Handling retail support tickets to insure the optimal user experience.
Assisting in marketing campaigns for retail partners.
Assisting retail business managers in any additional tasks related to working with restaurant partners.
Qualifications :
Qualifications
- Experience from within the Retail industry is a plus
- Data oriented and proficient in Excel
- Technical ability and logical thinking with an aesthetic sense
- Excellent interpersonal skills with the ability to adapt the tone to suit the audience
- Structured detailed and serviceoriented
- Selfstarter with a passion for establishing a new vertical within the company.
- Fluent in Hebrew and English
- Bachelors degree in Business Administration Economics Industrial Engineeringor other related field.
Additional Information :
If you are excited about working in a highgrowth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
