Identity and Access Management Team Manager Operations Management

We are currently seeking an enthusiastic Identity and Access Management (IAM) Team Manager to join our Information Security and Data Privacy team at Inter IKEA. This position is full time and is located in Delft The Netherlands.  

At IKEA we aim to make healthy and sustainable choices affordable and accessible for all. To make that happen we need people with imagination. People who know that everyone has a right to feel at home. People who share our vision of a better everyday life. Together well innovate the future of life at home through data technology retail and home furnishing knowhow. 

About the role 

As the Team Manager for Identity and Access Management (IAM) you will play a pivotal role in securing and shaping the IAM agenda across the IKEA value chain. Your primary responsibility is to ensure the security and privacy of digital identities while enabling seamless user experiences for IKEA customers suppliers and coworkers. 

You will lead a diverse IAM team that includes: 

• Product Leads for Access Management & Identity Governance Privileged Access Management (PAM) and Customer Identity & Access Management (CIAM) 

• A Platform Lead responsible for the IAM technology stack 

• Product Specialists focused on Entra ID SailPoint CyberArk and CIAM solutions 

• Internal staff consultants and external vendors (including support desk functions) 

Key Responsibilities include:  

• Secure Digital Identities: Embed robust IAM solutions that align with IKEAs information security and data privacy frameworks. 

• Drive the IAM Agenda: Develop and execute strategies that deliver secure and efficient IAM solutions across the IKEA value chain. 

• Leadership & People Management: Inspire and guide a team of internal and external resources to achieve impactful results. 

• Organizational Management: Balance competing priorities and timelines while focusing on security scalability and usability. 

• Stakeholder Engagement: Build credibility across all levelstechnical product teams leadership and the board. 

• Vendor Oversight: Ensure external providers deliver secure highquality and reliable IAM services. 

• Alignment & Collaboration: Partner across IKEA to deliver IAM capabilities that meet business needs while safeguarding critical digital identities. 

• Delivering Results: Manage organizational and technical complexity to achieve measurable outcomes for our customers suppliers and franchisees.  

Success in this role depends on your ability to secure digital identities and embed security and privacy into all IAMrelated processes. You unite teams under a cohesive clearly defined vision and confidently juggle multiple priorities and agendas. Building trust with a wide range of stakeholdersfrom technical product teams to boardlevel leadershipis essential. You lead both internal teams and external vendors maintaining high standards for security and performance. Ultimately you ensure that IKEAs entire value chain benefits from robust userfriendly IAM solutions that strengthen our brand and customer trust. 

About You 

The following skills and experiences will support you in the role;

• You excel at leading inspiring and enabling a highly skilled Identity & Access Management (IAM) team focusing on people leadership over handson technical involvement. 

• You have a highlevel (architectural/blocklevel) understanding of IAM technology helping you to succeed with your main priority of empowering your team and shielding them from organizational complexities budgeting issues and distractions. 

• You are a manager who deeply respects and understands technical priorities listening actively and fostering a collaborative environment. 

• Your strong interpersonal skills enable you to build trust and navigate stakeholder relationships in an international setting building strong relationships across different parts of IKEAs global enterprise. 

• You have experience withor are eager to learnthe unique aspects of IKEAs structure culture and workflows ideally having worked in multiple core businesses (e.g. IKEA Industry IKEA Retail). 

• You have thrived in fastpaced organizations where infrastructure and recurring workflows are critical to success. 

• You embody and uphold IKEAs values: collaboration humility and a growth mindset. 

• You continuously learn and help develop leadership qualities in others reflecting the culture you represent. 

• You are skilled in roadmap management prioritization and ensuring that IAM initiatives align with broader business goals. 

• You inspire and mobilize people toward clear objectives implementing organizational capabilities that embed security and privacy into daytoday operations. 

• You are wellversed in agile project methodologies productoriented organizations and modern digital operations approaches. 

• You possess a natural credibility strong willpower and a proven track record of reaching ambitious targets. 

• You deal confidently with ambiguity helping to build new capabilities from the ground up. 

• The IKEA culture and values are very much a part of our business and daytoday work life. For you to thrive and grow with IKEA its important for us that you share our values! You can read more regarding our values and life at IKEA at ; 

About us 

We do things a little different. We think differently. Act differently. And work differently as well. We like to break things. Like rules. And then make things. Like musicplaying lamps. Even plant balls that help us look after our planet. Its all part of our vision to create a better everyday life for the many. 

We want to become an even more affordable sustainable and accessible home furnishing retailer in an omnichannel reality. We bring business and data & technology together to improve how we work and meet customers enabling us to focus on creating value. So we can continuously improve and scale IKEA together with our partners and the many people. 

IKEA Operations Management builds up delivers serves and supports shared data and technology for the IKEA value chain. Our Inter IKEA colleagues handle the design manufacture and sourcing of IKEA products as well as the definition and licensing of IKEA retail concepts. Together we create a digital foundation to enable our Inter IKEA core business partners and IKEA franchisees to work more efficiently and deliver a rewarding customer experience in an omnichannel world. 

Another thing fuelling our success is our valuesbased culture. While we are unique individuals with endless differences something we share is our commitment to lead by example work together find better ways and get things done. We believe in lifelong learning where we all play a part in helping each other (and our business) grow. 

At IKEA we are looking for people who believe everyone deserves a seat at the table.Youre welcome no matter where you come from what you believe and what you look like. We dont even care how you have furnished your home. Were interested in you simply because youre you.Even if your experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway.We believe that peoples different perspectives backgrounds and personalities make us better at understanding our customers dreams and needs. At IKEA wereall on the same project. 

Additional Information :

Questions & Support Lets connect! 

In this role you will report to the Information Security and Data Privacy Manager in Technology and Platform Department. In this role youll collaborate closely with leaders and specialists across Inter IKEA to ensure consistency and support our overall security and privacy approach.  

If you have any questions about the role please reach out to Evisa Kica Information Security and Data Privacy manager. 

You might have some questions about the recruitment process and we are more than happy to answer those! Feel free to connect with the People & Culture Generalist Kimberley Vermeeren . 

Please send your CV and dont forget to attach a cover letter telling us why you would be a good fit for this role. The deadline to submit your application is 3rd February 2025. We look forward to receiving your application!