The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating usergenerated content enforcing guidelines and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.
Key Skills and Experience
- Review all usergenerated content on your platform including text chats images videos and comments.
- Assess whether the content adheres to community guidelines make sound a judgment call and remove any material that violates the standards.
- Manages content safety for shortvideo products to ensure compliance with legal standards.
- Knowledgeable and possesses a deep understanding of the policies and procedures and ensures swift action to identify and remove inappropriate content before it can cause damage.
- Manages and addresses inappropriate content reports applies company policy.
- Coordinate with supervisors to deal with contents violating community guidelines and update operations standards
- Perform audit of contents received for sharing on social media uploads
- Review online videos / content / complaints / legal notices received from endcustomer on incorrect decisions taken related to copyright work materials
- Review and update content on popular social media platforms
- As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and selfmanagement skills are needed to manage unique risks at a fastpaced environment within the industry.
Requirements
- Vocational Certificate or Higher in any field
- Enjoys spending time watching social media feed (is an advantage)
- Capable of withstanding potentially sensitive contents
- English communication skill (B2 Results) good verbal communication
- Laos Native or Laos Speaking
- New graduates are welcome to apply
- Start work immediately is an advantage