Expert - IV

Operational and Technical expertise of CIP i.e. Global GRFE SIRVAL and GSRS processes within Nielsen production factory. Responsibilities will include execution of US retailer data acquisition validation problemsolving and associated project work and ensure clean data for client insights. This includes understanding and representing the respective local market conditions in the operations processes as well as executing defined country onshore work. This entails engaging local and regional partners like Retail Services Retailers (clients) Data Science and Output Teams.  

RESPONSIBILITIES 

• Engage with the team on resolving technical challenges and ascertain newer enhancements in the tools are well understood by the team 
• In case of error engage with stakeholders to do the right communication 
• Own the RCA process and work with the team to give a proper analysis of the issue(s) in discussion 
• Ensure effective and clear communication with onshore and other stakeholders provide precise project updates and manage client queries efficiently 
• Define and Monitor the process execution. Get it documented and ensure implementation of a mechanism to keep these documents updated with tracking of exceptions 
• Understand regular execution process with attention to detail and identify areas of automation and improvement 
• Execute process automation using tools like R/Python/Excel Macros and explore the possibility of implementing advanced techniques like Machine Learning and Artificial Intelligence 
• Everyday work revolves around ensuring the high quality of the setup used in the various markets reported by NielsenIQ as well as analyzing any potential concerns in the data which a client may have. It is an important link in the chain of NielsenIQ activities and our analysts are often engaged in crossdepartment cooperation. 
• Execute processes of Input Operations and associated project work. Execution work requires an understanding of aspects of the end to end process flow of processing data for retailer receipt to delivery and all related activities throughout the production process supporting the US. 
• Execute production tasks in order to guarantee accuracy and trend ability on data in respect of scheduled deadlines and investigate data inquiries/challenges with local teams and regional/offshore Operations for processes. 
• Participate in the development and drive standardization and process efficiency for methodrelated process/application. 
• Engage with Retailers StatOps Reference Data Data Science and Output Teams to collect information and coordinate tasks to improve data quality and drive for continuous business process improvements. 
• Provide technical and process expertise to the deployment of the Consumer Information Platform (CIP); also assist remotely located resources to implement projects in the most effective way. 
• Prepare accurate tracking KPI to monitor and improve quality performances (on time delivery and data accuracy) and maintain project work discipline. 
• Operate in a virtual/multicultural environment liaising with stakeholders and colleagues. 

Qualifications :

• Working experience of proprietary software Ops Process within NielsenIQ domain 
• Min 58 years of experience
• Common business language knowledge (English): speaking and writing with fluency 
• Problemsolving ability to understand and analyze data 
• Ability to train and to explain technical elements to different stakeholders 
• Ability to monitor activities a good understanding of KPIs 
• Processdriven ability to define and refine processes to ensure continual improvement in quality and ontime delivery 
• Proven organizational skills 
• Presentation skills 
• Process improvement methodologies 
• Project management skills ability to accurately scope project requirements manage stakeholder expectation 
• Bachelors Any Graduate preference given to Mathematics Statistics Economics Commerce BBA 
• Masters degree (Commerce Statistics Mathematics or a related field) 
• Exposure to SQL/Python and ML/AI and working with large datasets

Additional Information :

A successful Expert Input Validation (IV) delivers timely and with quality instructions of client deliverables coding and data validation focusing on the retailer & manufacturer industries/category or set of categories (e.g. Beverages Food Health and Beauty Products). S/he is expected to identify investigate and coordinate the resolution of data process or productrelated queries and also be the point of contact for commercial queries which also needs to be solved in an efficient and clientfocused manner 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• EmployeeAssistanceProgram (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

For more information visit NIQ.com

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NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: