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We seek an experienced Utility Operations Application Specialist (AMI Metering MWM EAM) to join our support team and maximize the potential of our cuttingedge operations applications at the heart of our Companys mission.
The candidate will bridge our technical systems and operational needs and should have a strong background in utility operations technical expertise in managing and supporting critical operational applications and be proficient with SQL and Java development. This role will focus on advanced applications such as meter management AMI metering mobile workforce management and enterprise asset management.
PRIMARY DUTIES / RESPONSIBILITIES
Administer and maintain the assigned operations applications
Provide technical support and troubleshooting for endusers
Manage application upgrades patches and new feature implementations.
Ensure data integrity security and compliance with regulations
Develop and deliver user training programs / Maintain user documentation
Develop and maintain custom applications and scripts using Java to support utility operations.
Write and optimize SQL queries for data extraction analysis and reporting.
Familiar with API functions and usages
Develop and maintain documentation for application processes configurations and troubleshooting procedures.
Conduct user training and provide ongoing support to ensure optimal use of applications.
Perform system health checks and proactively identify areas for improvement.
Assist in project planning and execution for new application implementations or major upgrades.
Ensure application compliance with industry standards and regulations.
Participate in oncall rotation for critical system support.
Education / Experience / Background
Bachelors degree or equivalent required
5 years of experience in utility operations and related applications
Strong background in meter management AMI metering mobile workforce management or enterprise asset management systems
Excellent problemsolving skills and attention to detail
Strong communication skills and ability to work effectively with both technical and nontechnical stakeholders
Passion for environmental sustainability and desire to make a positive impact
Knowledge / Skills / Abilities
Good understanding of utility operations and processes
Proficiency in at least 2 operation systems such as:
Meter Management (i.e.Sensus Neptune Itron)
AMI metering technology (i.e. Sensus AMI)
Mobile Workforce Management (i.e. IFS MWM)
Enterprise Asset Management (i.e. HxGN Kloudgin or Cityworks)
SQL and database management skills (Oracle and/or MS SQL Server preferred)
Exposure to scripting and process automation (e.g. Python PowerShell)
Proficiency with Java Programming & API integration
Excellent problemsolving and analytical skills
Strong communication and interpersonal abilities
Knowledge of IT security best practices
Familiarity with ITIL frameworks
Data analysis and reporting skills
Experience with change management processes
Understanding of regulatory compliance in utilities
Ability to translate business requirements into technical solutions
Proficiency in creating technical documentation
Experience with agile methodologies
Commitment to continuous learning and improvement
Project management experience is a plus
QUALIFICATIONS
Education / Experience / Background
Knowledge / Skills / Abilities
Soft Skills:
Certification / Licenses / Training
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT
Right to Hire. Location: Onsite in Paramus NJ office
Full Time