Ld Tech Field Engineer
Ld Tech Field Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Installs repairs and provides technical maintenance for product and component hardware and software mainly on customer premises.
- Ensures systems operate as designed and are maintained and/or upgraded per requirements.
- Works collaboratively with technical colleagues to ensure customers receive timely effective and seamless service.
- Schedules services completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
- Serves as Field Engineer for large complex clients and across the range of company products and services.
- Performs server and storage break and fix.
- Performs VIP deskside support activities.
- Uses advanced tools and technical knowledge to resolve client problems and conduct highlevel installation activities for storage and network devices.
- Leverages advanced understanding of hardware software and operating systems along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
- Tests and certifies mainframes servers and other infrastructure associated with networks and peripherals.
- High School Diploma or GED required
- May require technical certification or Associate Degree
- Generally 46 years experience in area of responsibility.
Employment Type
Full Time
