TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology consulting and business process outsourcing services dedicated helping the worlds leading companies build stronger businesses.
Job Title: Tech Product Manager
Work Location: Woonsocket RI / Plano TX / New York NY
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Bachelors degree in computer science or a closely related discipline or an equivalent combination of formal education and experience is required.
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Experience with chatbot deployment in enterprise settings or largescale applications is a top must have.
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Strong understanding of Generative AI Large Language Models Natural Language Processing and chatbot development technologies are all musts.
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Understanding of distributed systems cloud computing and microservices architectures are also required.
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Experience: 10 years
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5 years of experience working as Technofunctional Lead/Design lead/ Solution lead/Technical Product Manager
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Experience with chatbot deployment in enterprise settings or largescale applications
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Strong understanding of Generative AI Large Language Models Natural Language Processing and chatbot development technologies
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Understanding of distributed systems cloud computing and microservices architectures
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The candidate will have a strong work ethic be a selfstarter and be able to be highly productive in a dynamic collaborative environment.
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Strong business process acumen with experience in supporting business stakeholders.
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Ability to translate technical requirements into clear product specifications and communicate effectively with nontechnical stakeholders is a must.
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Facilitates dialogues that produce new perspectives and trigger recommendations for substantial innovative/enhancement and analysis of consequences.
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Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team.
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Database knowledge SQL NoSQL table structure data relationships
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Lead the development and implementation of creative highquality requirement roadmaps based on Enterprise Chat strategy goals and vision.
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Manage prioritization improvements and tradeoffs based on experience user feedback scope technical feasibility and time to market.
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Conduct deep dive analysis of data to identify new enhancement opportunities to guide product improvement.
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Manage backlog planning and development through daytoday collaboration and decision making with a crossfunctional team including engineers designers and business or subject matter representatives.
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Work closely with frontend/backend engineering teams design and stakeholders in an agile environment to deliver solutions to market.
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Assume endtoend responsibility for the strategic value usability and performance of our solutions.
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Bridge the gap between technical teams and business teams to ensure clear communication and alignment.
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Proactively identify and resolve strategic issues to help the team meet business financial and technical goals
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Develop detailed crisp user stories with acceptance criteria based on customer needs/experience and business requirements that can be used to create product specifications and architecture.
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Influence and work with the team to ensure user experience is smooth and intuitive.
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Gather and analyze user feedback and chatbot performance data to continuously improve the user experience and increase engagement.
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Own and manage the backlog; continuously orders and prioritizes to ensure that 12 sprints/iterations of backlog are always ready.
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Monitor progress using organized approved tools and provide regular updates to executives and stakeholders.
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Define and analyzes metrics that measure and benchmark solution success.
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Drive product launches including working with business stakeholders engineers and other cross functional teams across the enterprise.
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Play active role in optimization and process improvements for teams to easily understand build and maintain best in class software systems.
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Provide leadership technology guidance and mentor others throughout their domain.
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Demonstrate superior product and industry knowledge.
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Foster a culture of innovation encouraging experimentation with new technologies and solutions.
TekWissen Group is an equal opportunity employer supporting workforce diversity.