Administrator for Testing Laboratory
Administrator for Testing Laboratory
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Role:
Receiving and unpacking samples for testing then inputting detailed accurate information onto a Laboratory Information Management System (LIMS). Sending the final test report to customers and any additional administration supporting the customer services team.
Main Duties:
- Bookingin of testing samples ensuring the accuracy of information on our database including uploading of images.
- Acknowledging receipt of samples to our clients and providing them with an estimated delivery of the testing report.
- Organising and processing of samples that need to be subcontracted to other test houses.
- Daily sending of completed testing reports to clients and the updating of web portals.
- Logging all nonconformance requests from clients and raising any technical queries in relation to specifications with our commercial team.
- Creating updating and maintaining our standard operating procedures for the bookingin of samples for our Laboratory Information Database.
- Daytoday management of the department emails which includes general internal queries.
- Making amendments to documentation and the database following a technical review of testing requirements.
- Creating customer contact details and distribution lists within our Customer Relationship Management (CRM) System.
- Performing any other reasonable duties to to support the department and wider team during busy periods this may include the returning of samples and sample preparation.
Qualifications :
What We Are Looking For:
- Ideally degree educated in a scientific discipline; must have GCSEs or equivalent and excellent grades in English Maths and Science Chemistry would be very useful.
- Be able to demonstrate proven experience as an administrator with good organisational skills with rigorous attention to detail and the ability to work to deadlines and competing demands.
- A driven enthusiastic and confident individual with outstanding communication skills.
- Demonstrates a selfmotivated positive can do attitude and ability to work to tight deadlines and competing demands in a busy commercial environment.
- Demonstrate initiative and ability to multitask and plan work effectively and work on their own when required.
- Must have the ability to communicate effectively both verbally and in written form.
- Computer literate and confident using Microsoft Office and ideally have experience with data management systems such as CRMs.
- A flexible approach to working additional hours when required.
Additional Information :
Benefits: Competitive Salary Life Assurance 4 x salary Private Medical Insurance Healthcash Plan Income Protection Group Pension Scheme (match contribution of up to 5 %) Option to buy up to 5 day holiday a year Perkbox (access to discounts) Employee Assistance Programme 24/7 confidential support Free Parking Worldwide career opportunities.
This role is lab based Monday to Friday 37.5 hours per week. Core hours are 8.45 am to 5.00 pm.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
