Product Support Specialist
Product Support Specialist
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Job Description
Union: NonUnion
Site: Toronto General Hospital
Department: Materials Management
Reports to: Manager Materials Management
Hours: 37.5 hours per week
Status: Temporary FullTime
Posting Date: January 29 2025
Closing Date: February 17 2025
Position Summary
The Product Support Specialist is a key member of the Materials Management Team who will work closely with clinical stakeholders the Materials Management teams and UHNs JustinTime (JIT) provider. The ideal candidate should bring their expertise of clinical products to Materials Management and would be the liaison between UHN Inventory Coordinator(s) and Clinical Teams. The Product Support Specialist will work with Clinicians (ensuring all clinical protocols and acceptance are followed) to gain approval to introduce substitutions into the organization.
This role also includes the responsibility of working with the Material Management Managers to manage product conversions for materials managed by UHNs JIT Provider including the management of Product Recalls and will represent Materials Management on the UHN Standardization Committee or similar Corporate Committees.
Qualifications :
- Minimum 4 years of practical and related experience
- Undergraduate Degree in a relevant field (e.g. business administration supply chain) or equivalent work experience
- Previous experience and knowledge of clinical practice and healthcare operations is required
- Previous experience in product and/or clinical evaluation processes is an asset
- Selfstarter highly motivated works well without constant supervision
- Excellent organizational and time management skills
- Demonstrated experience in data analytics
- Ability to demonstrate Professionalism in dealing with difficult situations and conflict resolution
- Proven ability to work within a fast paced and complex environment
- Proficiency or experience with SAP S4 Hana and Ariba is an asset
- Excellent verbal and written communications skills
- Team player with the ability to work independently to manage initiatives
Additional Information :
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts onsite gyms etc.)
Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.
UHN is a respectful caring and inclusive workplace. We are committed to championing accessibility diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.
University Health Network thanks all applicants however only those selected for an interview will be contacted.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
