Case Manager - Rare Disease- KRYSTEXXA- West Coast Remote
Case Manager - Rare Disease- KRYSTEXXA- West Coast Remote
Posted on :
05-02-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-02-2025
Job Description
Job Title: Case Manager Rare Disease KRYSTEXXA West Coast Remote
Job Location: United States
Job Location Type: Remote
Job Contract Type: Fulltime
Job Seniority Level:
HOW MIGHT YOU DEFY IMAGINATION
You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills experience and passion to work toward your goals At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies reaching over 10 million patients worldwide. Come do your best work alongside other innovative driven professionals in this meaningful role.
Live
What You Will Do
Let’s do this. Let’s change the world. In this vital role the Case Manager will experience day to day oversight and awareness of patient customer service issues with insurance the specialty pharmacy and patient support programs
What We Expect Of You
We are all different yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.
Basic Qualifications:
Master’s degree OR
Bachelor’s degree and 2 years of Case Management experience Or related
Associate’s degree and 6 years of Case Management experience Or related
High school diploma / GED and 8 years of Case Management experience
Preferred Qualifications:
What You Can Expect Of Us
As we work to develop treatments that take care of others we also work to care for our teammates’ professional and personal growth and wellbeing.
In addition to the base salary Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents financial plans with opportunities to save towards retirement or other goals work/life balance and career development opportunities including:
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
Amgen anticipates accepting until 3/31/2025 however we will continue accepting
applications until we receive a sufficient number or select a candidate for the position.
Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills experience and passion to work toward your goals At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies reaching over 10 million patients worldwide. Come do your best work alongside other innovative driven professionals in this meaningful role.
Live
What You Will Do
Let’s do this. Let’s change the world. In this vital role the Case Manager will experience day to day oversight and awareness of patient customer service issues with insurance the specialty pharmacy and patient support programs
- Daily interaction with Regional Business Managers (RBMs) Patient Access Liaison (PAL) and Medical Science Liaison’s (MSLs) to ensure current and accurate communication on the status of insurance approvals and reauthorizations
- Work closely with RBMs PALs the hub pharmacy and the patient/family to case manage all steps required to gain access to therapy
- Partner with Safety and Pharmacovigilance (PV). Report Adverse Event (AE)’s and product complaints through medical information
- Maintain case history for all U.S. patients entering relevant notes from the hub the pharmacy calls to insurance patient support programs physicians and nurses and the patients and families
- Maintain and update patient status to track reimbursement and shipping status of U.S. patients
- Triage troubleshoot and resolve initial and ongoing reimbursement issues (PAs denials appeals reauthorizations overrides billing problems)
- Liaise with medical offices as necessary to obtain insurance authorizations
- Counsel patients and family on insurance and reimbursement options
- Identify general and specific adherence trends and suggest appropriate action
- Report on weekly changes in patient status current adjudication status of all patients overall reimbursement trends and any other trends successes or roadblocks
- Manage track and report on Open Enrollment efforts annually to ensure every patient has access to adequate insurance
- Advise patients and families on insurance financial assistance and therapeutic access programs
- Attend patient meetings industry conferences and sales meetings
What We Expect Of You
We are all different yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.
Basic Qualifications:
Master’s degree OR
Bachelor’s degree and 2 years of Case Management experience Or related
Associate’s degree and 6 years of Case Management experience Or related
High school diploma / GED and 8 years of Case Management experience
Preferred Qualifications:
- Bachelor’s Degree strongly preferred
- 5 years of experience in the pharmaceutical industry
- 2 years prior experience as a Case Manager
- Excellent communication skills and commitment to customer service
- Ability to effectively resolve hurdles across multiple cases at the same time
- Ability to learn product and disease information familiarity with HIPAA and FDA
- Ability to manage communication with case managers and sales reps across multiple geographies and time zones
- Excel and PowerPoint skills required
- Up to 20% travel required
What You Can Expect Of Us
As we work to develop treatments that take care of others we also work to care for our teammates’ professional and personal growth and wellbeing.
In addition to the base salary Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents financial plans with opportunities to save towards retirement or other goals work/life balance and career development opportunities including:
- Comprehensive employee benefits package including a Retirement and Savings Plan with generous company contributions group medical dental and vision coverage life and disability insurance and flexible spending accounts.
- A discretionary annual bonus program or for field sales representatives a salesbased incentive plan
- Stockbased longterm incentives
- Awardwinning timeoff plans and biannual companywide shutdowns
- Flexible work models including remote work arrangements where possible
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
Amgen anticipates accepting until 3/31/2025 however we will continue accepting
applications until we receive a sufficient number or select a candidate for the position.
Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Employment Type
Full Time
Key Skills
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