EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
Higher vocational training in a relevant discipline with 3 years postrelated experience. Or a secondary educational qualification with 5 years postrelated experience
Demonstrable skills and experience in areas such as financial management resource planning and budgeting cost analysis using automated financial management systems
Experience in preparing/conducting statistical sampling methods and reporting
Experience in developing and managing KPIs and metrics
Knowledge of and experience using Service Now
Experience in financial management within a customer funding environment
Experience in planning preparation and production of budget submissions
Demonstrated capacity to exercise strong judgement in advising unit leadership setting priorities and executing requirements
Advanced skills with Microsoft Excel
Proven skills in administering Microsoft SharePoint portals
Due to the sensitivity of the work he/she must possess an unequivocal level of trust and discretion
Prior experience of working in an international environment comprising both military and civilians
Desirable Qualifications/Experience:
Knowledge of and experience using Oracle financials
A recognised and still valid Project Management certification such as PRINCE 2 or similar at foundation level
A recognised and still valid Service Management certification such as ITIL or ISO/IEC 20000 at foundation level
General knowledge of NATO responsibilities and organization
DUTIES/ROLE:
Operational Support
Assist in the coordination of daily operational activities
Support the implementation of operational policies and procedures
Manage and maintain operational records and documentation
Data Management
Collect analyse and input data related to operations
Maintain databases and ensure data accuracy and integrity
Generate regular operational reports and summaries
Communication
Act as a point of contact between different departments and external partners
Facilitate communication within the operations team and with other teams
Address inquiries and provide information as needed
Project Assistance
Support operational projects by coordinating tasks and timelines
Assist in the development and execution of project plans
Monitor project progress and report on status
Financial Support
Assist with budget tracking and financial reporting
Process invoicing and expense reports
Support financial planning and analysis activities
Resource Management
Support the resource allocation to ensure optimal utilization
Assist in forecasting resource needs and planning for future requirements