Support to Asset Configuration Patching and Vulnerability ACPV Project in NATO Cyber Security Centre
Support to Asset Configuration Patching and Vulnerability ACPV Project in NATO Cyber Security Centre
Posted on :
08-02-2025
Employer Active
1 Vacancy
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Jobs by Experience
5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
08-02-2025
Job Description
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
Vocational training at a higher administration level in a relevant discipline or 5 years equivalent combination of qualification and experience
Diploma of secondary education
Relevant experience with Managing projects in Service Now
Experienced in working with Cyber Security Projects
Knowledge and experience with the practical support on implementation of ICT projects
Prior experience of working in an international environment comprising both military and civilian elements
DUTIES/ROLE:
Project planning and execution support
Organise and track meetings (weekly monthly quarterly ad hoc) as agreed at the begging of the sprint and requested by the PMs
Create tasks resource plans and allocate resources in Service Now
General ACPV Project Support Package
Develop and keep up to date the NATO Enterprise T2 data sources points of contact list
Develop and keep up to date the REACH/NR laptops Database provided to contractors
Develop and keep up to date the Database tracking the accounts delivered to contractors (type validity etc.)
Develop and keep up to date the Database with contractor documentation for the NATO sites access
Develop and keep up to date the Access list to the project portal
Develop and keep up to date the ACPV list of actions assigned to both the NCIA PMT as well as to the Contractor PMT members
Provide logistical support for workshops and meetings
Software and tools Package
Use project management software (ServiceNow) and Agency official tools
Perform projectrelated transactions in systems like ServiceNow and EBA
Administrative Support Package
Support the work of the Project Managers in all administrative tasks.
Coordinate international teams and meetings
Organized digital filing system for all project documents
Travel itineraries and expense reports for project team members
Procurement logs for projectrelated supplies and services
Coordinate and submit Purchase Requisitions
Project management documentation
Provide requested routine and planned documentation
Provide adhoc project management documentation
Maintain Service Line projectrelated portals such as work loading and work capacity metrics; reporting and planning; contact information; prioritization; project status.
Project Tracking and Reporting Bundle
Support the team by routinely
Weekly project status reports
Custom reports generated from project management tools
Regular stakeholder update reports
Support the production and submission of exception reports
Closely liaise with Cyber Service Line team and Admin Office to support preparation of defined reports
Create and maintain all project related documentation (risk and issue management dependencies change management scheduling supplier management).
Support with the budget tracking spreadsheets with variance analysis report
Resource utilization reports
Meeting Management Suite
Organized meeting agendas for various projectrelated meetings
Detailed meeting minutes with action items clearly highlighted
Followup reports on action items and decisions
Compliance and Audit Support Materials
Compliance checklists ensuring adherence to cybersecurity standards and regulations
Policy and procedure implementation packages
Auditready documentation packages
Service Level Agreements (SLAs)
Average speed for response times for client queries: 30 minutes1hour
Adherence to project timelines
99.9% Task completion rates
Number of reports provided per week: as agreed at the beginning of the sprint NTE 10/week
Stakeholder Meeting Attendance: 100% of required meetings attended
Service provider is expected to provide service every day during normal business hours 08:3017:30
Client Responsibilities
Provide necessary access to systems and information required for all services
Tools and equipment (laptop) will be provided for remote service provisioning
Designate primary points of contact for escalations and decisionmaking
Early Definition
o Establish criteria at the beginning of the sprint
o Refine criteria as needed throughout the development process
Prioritization
Identify musthave criteria vs. nicetohave features
Align prioritization with project / service goals and constraints
Diploma of secondary education
Relevant experience with Managing projects in Service Now
Experienced in working with Cyber Security Projects
Knowledge and experience with the practical support on implementation of ICT projects
Prior experience of working in an international environment comprising both military and civilian elements
DUTIES/ROLE:
Project planning and execution support
Organise and track meetings (weekly monthly quarterly ad hoc) as agreed at the begging of the sprint and requested by the PMs
Create tasks resource plans and allocate resources in Service Now
General ACPV Project Support Package
Develop and keep up to date the NATO Enterprise T2 data sources points of contact list
Develop and keep up to date the REACH/NR laptops Database provided to contractors
Develop and keep up to date the Database tracking the accounts delivered to contractors (type validity etc.)
Develop and keep up to date the Database with contractor documentation for the NATO sites access
Develop and keep up to date the Access list to the project portal
Develop and keep up to date the ACPV list of actions assigned to both the NCIA PMT as well as to the Contractor PMT members
Provide logistical support for workshops and meetings
Software and tools Package
Use project management software (ServiceNow) and Agency official tools
Perform projectrelated transactions in systems like ServiceNow and EBA
Administrative Support Package
Support the work of the Project Managers in all administrative tasks.
Coordinate international teams and meetings
Organized digital filing system for all project documents
Travel itineraries and expense reports for project team members
Procurement logs for projectrelated supplies and services
Coordinate and submit Purchase Requisitions
Project management documentation
Provide requested routine and planned documentation
Provide adhoc project management documentation
Maintain Service Line projectrelated portals such as work loading and work capacity metrics; reporting and planning; contact information; prioritization; project status.
Project Tracking and Reporting Bundle
Support the team by routinely
Weekly project status reports
Custom reports generated from project management tools
Regular stakeholder update reports
Support the production and submission of exception reports
Closely liaise with Cyber Service Line team and Admin Office to support preparation of defined reports
Create and maintain all project related documentation (risk and issue management dependencies change management scheduling supplier management).
Support with the budget tracking spreadsheets with variance analysis report
Resource utilization reports
Meeting Management Suite
Organized meeting agendas for various projectrelated meetings
Detailed meeting minutes with action items clearly highlighted
Followup reports on action items and decisions
Compliance and Audit Support Materials
Compliance checklists ensuring adherence to cybersecurity standards and regulations
Policy and procedure implementation packages
Auditready documentation packages
Service Level Agreements (SLAs)
Average speed for response times for client queries: 30 minutes1hour
Adherence to project timelines
99.9% Task completion rates
Number of reports provided per week: as agreed at the beginning of the sprint NTE 10/week
Stakeholder Meeting Attendance: 100% of required meetings attended
Service provider is expected to provide service every day during normal business hours 08:3017:30
Client Responsibilities
Provide necessary access to systems and information required for all services
Tools and equipment (laptop) will be provided for remote service provisioning
Designate primary points of contact for escalations and decisionmaking
Early Definition
o Establish criteria at the beginning of the sprint
o Refine criteria as needed throughout the development process
Prioritization
Identify musthave criteria vs. nicetohave features
Align prioritization with project / service goals and constraints
Employment Type
Full Time
Key Skills
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