Director Head of Visa Direct Communications
Director Head of Visa Direct Communications
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Job Description
Director Head of Visa Direct Communications
Visa is seeking an experienced and strategic communications professional who will help the company drive growth of the Visa Direct. The Director Head of Visa Direct Communications will be a business leader who is passionate about using data and insights to develop impactful communications strategies for execution in 30 markets globally. They will translate those strategies into measurable communications programs that resonate with stakeholders and thought leaders to critical to Visa including clients partners industry analysts media and employees.
The Director will partner crossfunctionally with a wide range of teammates and leadership across the global Visa Direct organization product marketing internal communications government engagement investor relations brand legal and the broader global communications function. The Head of Visa Direct Communications also will deliver strategic communications counsel to Visa Directs Leadership Team.
The ideal candidate is a handson professional who has worked in a highgrowth organization with extensive experience in product communications media relations executive visibility and content creation. Direct experience working inhouse in a global communications function is required. This individual must have ability to work in a fastpaced environment within a highly matrixed global organization. The role reports to the Head of Commercial & Money Movement Communications and can be based in either San Francisco or Washington D.C.
Responsibilities
- Lead planning development and execution of global communications strategies to drive the growth of Visa Direct
- Craft compelling narratives and messaging that convey Visas leadership in money movement and crossborder payment innovation for both internal and external audiences
- Build and maintain strong relationships with key media outlets journalists and industry analysts to secure positive coverage and media interview opportunities
- Oversee the communication plans for new product launches coordinating with product teams and marketing to ensure successful product introductions
- Engage with Visa Direct senior executives to promote product initiatives and increase the overall positive industry awareness through executive visibility programs including speaking opportunities
- Work closely with global Visa Direct executives and the crossfunctional team to prepare them for media interactions speaking engagements and thought leadership activities
- Develop highquality written materials that convey Visas money movement narrative including messaging platforms press releases blogs Q&As speeches and infographics
- Collaborate with the broader Global Corporate Communications team to ensure consistency of message and to tell bigger stories
- Build and maintain a strong network of business partners across all levels of the global Visa Direct organization
- Establish KPIs and metrics to measure the effectiveness of communication strategies and adjust them as needed to achieve desired outcomes
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications :
Bachelors degree. Minimum 1012 years public relations/communications experience
Established product communications and media relations skills.
Must have proven experience managing executive visibility and though leadership programs for CSuite leadership for leading global brand(s)
Globalfirst mindset
Strong understanding of changing media landscape
Experience in building and managing integrated multichannel paid/earned/owned/social programs that deliver measurable results
Proven experience in multifaceted program/project management decisionmaking and driving results in local market and crossregional teams
Ability to achieve results in a fastpaced and dynamic environment often on short deadlines
Experience managing business issues and navigating/synthesizing various viewpoints
Experience coaching senior executives
Active presence on social/digital platforms
Understanding of how to use data and research to drive efforts
Strong knowledge in technology and/or financial services industries
Conversant in media measurement and analytics
Proven ability to think ahead engage proactively and take initiative
Selfstarter approach to work organizational skills and strong problem solver
Excellent persuasive written and verbal communications skills including interpersonal and presentation skills.
Ability to work effectively in a matrixed environment and with blurry boundaries regarding roles/responsibilities
Ability to work remotely with limited supervision
Proven track record of managing staff and or/agency teams to achieve measurable results
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 510% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 145400 to 234200 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
