Solution Implementer
Solution Implementer
Posted on :
08-02-2025
Employer Active
1 Vacancy
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Job Description
A Solution Implementer is responsible for providing critical support to senior consultants within Service Management. This role demands a high level of attention to detail and a commitment to excellence in all aspects of the implementation process.
- Conduct thorough data collection and analysis to support informed decisionmaking processes
- Assist in facilitating workshops ensuring all participants are engaged and productive
- Develop and refine solution in alignment with client requirements and industry best practices
- Produce comprehensive documentation including detailed user guides and technical specifications
- Collaborate effectively with team members to ensure seamless project execution
- Maintain strict adherence to project timelines and quality standards
- Continuously update knowledge of industry trends and emerging technologies
- Participate in regular team meetings to report progress and address any challenges
- Ensure all deliverables meet or exceed client expectations and company standards
Qualifications :
- Be able to take responsibility for technical and solution building activates and tasks in cooperation with Business Analyst and or Lead Architect
- Basic understanding of Service Management tool
- Basic understanding of ITSM processes or other Service Management processes
- Basic understanding of Web Technologies (XML HTML JavaScript Web Services etc.)
- Basic understanding of technical components such as LDAP VPN SSL etc.
- Strong communication skills (active listener think before acting superb verbal and writing skills)
- Demonstrated consulting aptitude (understanding of business drivers behind technology problem solver attention to detail resourcefulness not afraid to ask questions etc.)
- Must be a team player and some travel will be required primarily in the Nordics
- ITIL Certified is a plus
Additional Information :
Responsibilities
- Be a member of implementation project team as well as post implementation projects team
- Be a member of Application Management organization
- Participate in most technical aspects of solution delivery including:
- Configuration building and customization of solutions
- Assist with technical challenges across multiple complex projects simultaneously
- Configuration of integration components (SSO LDAP etc.)
- Assist with client facing and internal technical deliverables
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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