Senior Product Marketing Manager AI Platform

Role:

We are seeking a highly motivated and strategic Senior Product Marketing Manager to join ServiceNows Platform and Artificial Intelligence (AI) Core Product Marketing team. This role is critical in shaping the positioning and differentiation of our AI solutions working closely with Product GTM partners demand generation and marketing teams to bring ServiceNows AI innovations to market.

As a Senior PMM you will be the subject matter expert on our AI solutions translating complex capabilities into compelling differentiated messaging. Youll play a pivotal role in ensuring ServiceNow is recognized as the AI platform for enterprise transformation by creating product narratives guiding launches developing market strategies and partnering crossfunctionally to drive adoption and business impact.

Key Responsibilities:

• Develop differentiated messaging and positioning for ServiceNows AI and platform solutions ensuring clear articulation of how we stand out in the enterprise AI market.
• Craft compelling solution narratives that resonate with customers partners analysts and the broader market.
• Own and drive gotomarket (GTM) strategies for new AI product releases ensuring a flawless launch execution across marketing product and sales teams.
• Serve as the internal and external SME for ServiceNows AI offerings helping teams across the company understand what makes our AI solutions unique.
• Work closely with Product Engineering GTM and Marketing teams to ensure alignment between product strategy and marketing efforts.

Qualifications :

To be successful in this role you have:

• 10 years of experience in Product Marketing Product Management or related roles within enterprise B2B software.
• Deep understanding of AI enterprise platforms and cloud ecosystemsexperience in AI product marketing is a strong plus.
• Proven ability to develop clear differentiated messaging and positioning that stands out in competitive markets.
• Strong storytelling skills with the ability to translate technical concepts into compelling business value.
• Track record of successfully launching enterprise software products and leading crossfunctional GTM efforts.
• Excellent verbal and written communication skills with experience presenting to executives customers and partners.

FD21

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

For positions in this location we offer a base pay of $162600 $284600 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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