Regional Technical Manager - TM Roofing Waterproofing
Regional Technical Manager - TM Roofing Waterproofing
Posted on :
08-02-2025
Employer Active
1 Vacancy
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Job Description
Technical Training and Product Education
- Design develop and conduct technical training programs for internal teams contractors and external stakeholders focusing on roofing and waterproofing systems.
- Ensure accurate uptodate knowledge transfer of application techniques product benefits and safety protocols.
- Collaborate with the marketing and technical teams to produce training materials including online resources manuals and video content.
Project Support and Application Assistance
- Provide onsite and remote project support assisting contractors and clients in the correct application of Sika products.
- Serve as the technical expert troubleshooting issues and offering immediate support to resolve onsite challenges.
- Liaise with project teams to ensure quality standards efficiency and compliance with safety and regulatory requirements.
Continuous Improvement and Documentation
- Gather feedback from training sessions and project support activities to refine training modules and enhance product documentation.
- Maintain technical documentation including application guides product data sheets and troubleshooting protocols ensuring accuracy and clarity.
Stakeholder Collaboration
- Work closely with sales marketing technical support and R&D teams to stay aligned on new product developments and market trends.
- Participate in project planning meetings providing insights into application feasibility and training needs.
Customer Relations and Service
- Foster positive relationships with clients contractors and project teams ensuring high levels of satisfaction and trust.
- Address and report on customer feedback complaints and suggestions to support continuous product and service improvement.
Qualifications :
Qualifications and Experience:
- Bachelors degree in Engineering Construction or a related field or equivalent experience.
- Minimum 5 years of experience in technical training project support or a similar role within the construction or building materials industry preferably with a focus on roofing or waterproofing products.
- Strong technical knowledge of construction materials and application methods.
- Excellent communication skills with the ability to clearly convey technical information to diverse audiences.
- Proficient in MS Office (Word Excel PowerPoint) and experience with CAD /
Cinema 4d systems. - Willingness to travel within APAC as required.
Skills and Competencies:
- Demonstrated ability to manage and conduct training sessions effectively.
- Strong problemsolving skills with a customerfocused approach.
- High level of organizational skills with attention to detail and ability to work independently.
- Proficient in Mandarin and English.
- This role is ideal for a selfmotivated individual with technical expertise a passion for training and a commitment to customer service excellence.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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