Citizens Teller REQ 36801

Description

Salary Range: $17.85 $22.57 / hour     

As a Citizens Teller YOU make a real difference for our customers and the branch team.   

What youll do

Youll greet our customers in our lobbies. Youre comfortable enough with technology to demonstrate how to use our mobile app or our ATMs to complete simple transactions. Youll create amazing experiences for our customers looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers and allow you to effectively respond to questions and/or concerns. Youll meet quarterly referral goals and will confidently cash checks process withdrawals and deposits. All financial policies and procedures will be followed including proper cash handling state and local laws and regulations.

What youll get

• Meaningful work & relationships Help customers with important financial decisions that impact their lives like building a business buying a house paying for school or helping them realize their longterm financial goals. Colleagues and leadership listen to your ideas and feedback.
• Commitment to community Give back with 4 hours of paid time off annually for volunteering separate from regular PTO and have your donations to eligible 501(c)(3) organizations matched up to $1000 annually.
• Career opportunities reward and upskilling See your hard work rewarded with promotions and opportunities to grow your career through training coaching career planning and development resources that enable you to branch off in any direction your talents and interests take you. 
• Exceptional benefits Receive comprehensive health care coverage including medical dental and vision plans a 401K with corporate match tuition assistance mental health and wellbeing programs discounts on student loan refinancing and more.

Required Qualifications

• High School degree or GED 
• Minimum of 1 year demonstrated customer experience recommending and referring products and services to customers
• Strong listening and communication skills
• Ability to effectively ask questions and identify needs to enhance and develop a longterm customer relationship
• Ability to problem solve and provide solutions to customer issues
• Customercentric to deliver exceptional service
• Comfortable with using digital technology to support the delivery of business goals
• Ability to work branch hours which can include weekends and evenings
• Completion of a video interview assessment as part of the application. How to prepare: Set aside 3045 minute for the selfguided assessment that includes questions and games. Find a quiet place to record and be cameraready. Youll need a smartphone tablet or desktop computer with your camera and microphone enabled. Youll answer questions with 1 minute to prepare 3 minutes to respond and 1 opportunity to rerecord. Share your skills and experience and bring your personality to the interview. This step accelerates the interview process allowing our recruiters to review your application and advise you of next steps quickly.

Preferred Skills/Experience

• 6 months of experience processing transactions (cash and/or digital payments) 
• Motivates others like teammates business partners and specialists through collaboration
• Processoriented energetic detailoriented and ability to multitask effectively

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Varies with branch needs and may require weekends and evenings

Some job boards have started using jobseekerreported data to estimate salary ranges for roles. If you apply and qualify for this role a recruiter will discuss accurate pay guidance.

How to Apply:

All steps of the process must be carefully followed so that A) your application can be reviewed by the hiring manager and B) YUPRO Placement can advocate for you and provide support.
Step 1: Complete the application on the New Grad job board by submitting your resume and completing the details requested below
Step 2: Check your inbox for an email with the subject line Your YUPRO Placement Application: Next Steps navigate to the link provided and submit your application according to the email directions
Step 3: (When applying For Citizens roles ONLY):
Once you receive the Next Steps email (refer to Step 2) To help your application stand out identify yourself as a Year Up Intern/Alum by:
A. Selecting Community Organization from the Source Type in the Personal Information section of the application.
B. Selecting Year Up under the Community Organization field.

Remote Work :

Yes

Employment Type :

Fulltime