Citizens Banker REQ 37082
Citizens Banker REQ 37082
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Salary Not Disclosed
1 Vacancy
Job Description
Description
Starting Salary: $20 / hour and up
Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.
What youll do
Are you outgoing Do you get satisfaction out of helping others and offering sound advice If youre a people person who enjoys building positive relationships with customers then this is the job for you!
Using your strong communication and problemsolving skills along with your broad range of financial knowledge youll provide recommendations and assist customers with financial solutions supporting spending saving borrowing and investing needs.
Youll get to know customers personal financial goals and recommend tailored solutions to help achieve them like planning for the future buying a home or opening a new credit card. Youll introduce customers to digital and mobilefirst ways to handle banking transactions like on our app or through our ATMs. Youll collaborate with partners in Wealth Management Mortgage and Business Banking to help customers with more complex financial needs. Youll make outbound calls to acquire new customers and schedule financial checkup appointments as you understand what might be a good fit for a customer now may not be 6 months from now. All financial policies and procedures will be followed including proper cash handling state and local laws and regulations.
What youll get
- Meaningful work & relationships Youll help customers with important financial decisions that impact their lives like building a business buying a house paying for school or helping them realize their longterm financial goals. Colleagues and leadership listen to your ideas and feedback.
- Commitment to community Give back with 4 hours of paid time off annually for volunteering separate from regular PTO and have your donations to eligible 501(c)(3) organizations matched up to $1000 annually.
- Career opportunities reward and upskilling See your hard work rewarded with promotions and opportunities to grow your career through training coaching career planning and development resources that enable you to branch off in any direction your talents and interests take you.
- Exceptional benefits Receive comprehensive health care coverage including medical dental and vision plans a 401K with corporate match tuition assistance mental health and wellbeing programs discounts on student loan refinancing and more.
Required Qualifications
- High School degree or GED required
- 2 years of sales and customer service experience demonstrating an ability to meet or exceed goals
- Ability to effectively ask questions and identify needs to improve the customer relationship
- Proven success with building relationships and recommending and referring products and services through inperson and phone interactions
- Demonstrated skills in using digital technology to support the delivery of business goals
- Aptitude to problem solve and provide solutions to customer issues
- Recognized ability to strengthen relationships with teammates business partners and specialists through collaboration
- Selfmotivated confident and ability to multitask effectively
- Ability to work branch hours which can include weekends and evenings
- Meet and comply with all requirements set forth in the SAFE Act including but not limited to successful completion of the preemployment screening checks and obtaining a unique identifier from the NMLS.
- Completion of a video interview assessment as part of the application. How to prepare: Set aside 3045 minute for the selfguided assessment that includes questions and games. Find a quiet place to record and be cameraready. Youll need a smartphone tablet or desktop computer with your camera and microphone enabled. Youll answer questions with 1 minute to prepare 3 minutes to respond and 1 opportunity to rerecord. Share your skills and experience and bring your personality to the interview. This step accelerates the interview process allowing our recruiters to review your application and advise you of next steps quickly.
Preferred skills/experience:
- 1 year cash handling experience
Hours and Work Schedule
- Hours per Week: 40
- Work Schedule: Varies with branch needs and requires weekends and evenings
Some job boards have started using jobseekerreported data to estimate salary ranges for roles. If you apply and qualify for this role a recruiter will discuss accurate pay guidance.
How to Apply:
All steps of the process must be carefully followed so that A) your application can be reviewed by the hiring manager and B) YUPRO Placement can advocate for you and provide support.
Step 1: Complete the application on the New Grad job board by submitting your resume and completing the details requested below
Step 2: Check your inbox for an email with the subject line Your YUPRO Placement Application: Next Steps navigate to the link provided and submit your application according to the email directions
Step 3: (When applying For Citizens roles ONLY):
Once you receive the Next Steps email (refer to Step 2) To help your application stand out identify yourself as a Year Up Intern/Alum by:
A. Selecting Community Organization from the Source Type in the Personal Information section of the application.
B. Selecting Year Up under the Community Organization field.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Sales Experience
- Presentation Skills
- Financial Services
- Customer Service
- Financial Acumen
- Fraud
- Math
- Military Experience
- Banking
- Upselling
- Cash Handling
- RMF
