IT Support
IT Support
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Job Description
Job: IT Support Technician
Location: Newbridge Co Kildare
Salary: 3040k
Type: Permanent job
Working model: Hybrid (3 days in office)
We are looking for a talented IT support technician who will report to the IT Infrastructure & Network Manager. You will provide highquality technical support to endusers across the our clients teams. This role involves ensuring seamless operation of IT systems maintaining network security and delivering excellent customer service to a user base of approximately 250 people.
Responsibilities:
- Collaborate with the IT Helpdesk team to provide support for:
- Microsoft 365
- WAN & LAN networks
- Firewalls
- VMWare & Windows Server
- Windows 10/11 support and deployment
- OS and software patching
- A variety of business applications
- Uphold best practices in IT security across the network.
- Maintain and support local and wide area networks.
- Assist in updating and testing the Business Continuity Plan as needed.
- Provide outofhours support and travel between a few locations around Ireland as required.
- Adhere to procurement processes when purchasing hardware and software.
- Research source and implement software/hardware solutions as needed.
Skills and Experience:
- IT Degree or equivalent qualification.
- 12 years experience as a computer technician or in a similar role.
- Excellent troubleshooting and problemsolving skills.
- Strong communication abilities and a thorough understanding of computer systems and IT components.
- Experience with LAN/WAN networks.
- Exceptional organizational skills with the ability to manage multiple tasks in a timesensitive environment
This is a great opportunity to secure a great job with excellent career potential. You will work on a mix of old and new technology. You will work in a very collaborative and supportive culture. If you would be interested in applying please submit your CV to the link provided for immediate consideration.
Employment Type
Full Time
