Quality Assurance Officer
Quality Assurance Officer
Posted on :
27-01-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-01-2025
Job Description
Job Title: Quality Assurance Officer (Assessment Delivery)
Job Location: Newcastle upon Tyne UK
Job Location Type: Hybrid
Job Contract Type: Fulltime
Job Seniority Level: Entry level
Overview
Contract: x 1 12 months Fixedterm
Location: Hybrid (Head Office: Quorum Business Park Newcastle upon Tyne)
This is a hybrid working role so you’ll need to be able to work from our Head Office twice a week
Hours per week: 37
Salary: Up to £28684 depending on experience
About The Role
We're excited to be looking for Quality Assurance Officer to join our Assessment Delivery team.
The Assessment Delivery team ensures external assessments are delivered in line with our policies and reliable results are issued to our learners upholding high standards of compliance with regulatory requirements.
You’ll support centres to deliver external assessment activity effectively and resolve any centre queries and issues in relation to assessment delivery. These actions ensure that learners taking external assessments are not disadvantaged or inappropriately advantaged by any assessment processes and that the integrity of external assessments is maintained.
How You’ll Make An Impact
What will we offer you in return
Below are just some of the fantastic benefits w e’ll offer you to support you both professionally and personally. You can also visit our Benefits page which covers financial physical and mental health support time off and your development.
Imagine a career where your contributions affect not only what people learn but the way that learning is developed and delivered.
With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer more inclusive society making sure no learner is left behind.
Want to know more Take a look at our website
How To Apply
Before applying please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK.
Ready to join us and shape real change Apply with your CV if you have the commitment to excel in this position.
Closing Date: Friday 7 February 2025
Interview Date: Thursday 20 and Friday 21 February 2025
If successful in this post you will be required to complete an Enhanced Disclosure and Barring Service (DBS) check.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions convictions reprimands and final warnings that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013).
Equality Diversity and Inclusion (EDI) statement
We're committed to building rich diversity into our workforce at all levels to ensure that we understand and are representative of the communities and customers we serve.
We do not discriminate against anyone due to their gender sexuality race age religion beliefs identity social background visible or hidden disability or neurodiversity. Instead we pride ourselves on our collaborative vibrant and highperformance culture which embraces everyone celebrates uniqueness and enables everyone's voice to be heard.
Contract: x 1 12 months Fixedterm
Location: Hybrid (Head Office: Quorum Business Park Newcastle upon Tyne)
This is a hybrid working role so you’ll need to be able to work from our Head Office twice a week
Hours per week: 37
Salary: Up to £28684 depending on experience
About The Role
We're excited to be looking for Quality Assurance Officer to join our Assessment Delivery team.
The Assessment Delivery team ensures external assessments are delivered in line with our policies and reliable results are issued to our learners upholding high standards of compliance with regulatory requirements.
You’ll support centres to deliver external assessment activity effectively and resolve any centre queries and issues in relation to assessment delivery. These actions ensure that learners taking external assessments are not disadvantaged or inappropriately advantaged by any assessment processes and that the integrity of external assessments is maintained.
How You’ll Make An Impact
- Supporting the Quality Assurance Department to ensure compliance with all regulatory requirements manage and minimise risk escalate potential breaches and Adverse Effects notification in a timely manner and identify potential improvements and efficiency opportunities.
- Providing learner outcomes within Service Level Agreements
- Training and supporting flexible workers throughout assessment and/or post result windows.
- Accountable for resolving queries/complaints providing recommendations to address any identified issues or improve processes and providing root cause analysis on centre issues when required.
- Responsible for supporting the wider QA strategy by collaborating with the wider team and providing input to reviews projects continuous improvement and developing implementing and maintaining QA policies regulations and procedures.
- Knowledge or experience of working in a regulated environment
- Experience of project management
- Working within a regulated environment especially if this was within the education industry.
- Ability to communicate with stakeholders at various levels as well as customers
- Experience of working in or knowledge of Education and Qualification regulation (Ofqual conditions) would be beneficial
- Strong planning and organising skills
- Competent in presenting findings (report writing group discussions)
What will we offer you in return
Below are just some of the fantastic benefits w e’ll offer you to support you both professionally and personally. You can also visit our Benefits page which covers financial physical and mental health support time off and your development.
- Annual leave starting at 25 days and increasing up to 30 days with length of service
- 8 bank holidays and an additional 3 days off during the Christmas closure
- YOU celebration day to celebrate your birthday or another life event
- YOU hour allowing you one hour per month to spend time on something that promotes your wellbeing
- L earning and Wellbeing fun d of up to £200 per year
- £400 towards any NCFE accredited qualifications per year
- Up to 20 Volunteering hours per year
- Flexible working culture with a hybrid working approach
- Early finish on a Friday at 4:30pm to start your weekend early
- Health cash plan through Westfield to claim towards health costs such as dental and optical
- Tech and Home scheme with savings at Currys and IKEA
- Employee Assistance Programme with a confidential helpline and access to face to face and telephone counselling
- Pension of up to 9% employer contribution when you contribute 3%
- Death in service payment worth 4 x your salary
Imagine a career where your contributions affect not only what people learn but the way that learning is developed and delivered.
With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer more inclusive society making sure no learner is left behind.
Want to know more Take a look at our website
How To Apply
Before applying please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK.
Ready to join us and shape real change Apply with your CV if you have the commitment to excel in this position.
Closing Date: Friday 7 February 2025
Interview Date: Thursday 20 and Friday 21 February 2025
If successful in this post you will be required to complete an Enhanced Disclosure and Barring Service (DBS) check.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions convictions reprimands and final warnings that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013).
Equality Diversity and Inclusion (EDI) statement
We're committed to building rich diversity into our workforce at all levels to ensure that we understand and are representative of the communities and customers we serve.
We do not discriminate against anyone due to their gender sexuality race age religion beliefs identity social background visible or hidden disability or neurodiversity. Instead we pride ourselves on our collaborative vibrant and highperformance culture which embraces everyone celebrates uniqueness and enables everyone's voice to be heard.
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Employment Type
Full Time
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