What you will be doing:
- Conduct Training needs analysis for the hotel
- Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active followup through ongoing coaching guidance and support of junior midlevel and senior leaders
- Provide support and development of Departmental Trainers as required
- Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
- Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel
- Developing and implementing organizational improvement strategies to drive Employee Engagement and EQ leadership style.
- Monitor learning trends and introduce innovative learning solutions (e.g. elearning blended learning).
- Promote a culture of learning and continuous improvement across all departments.
- Collaborates with hotel leaders (Department Heads Talent & Culture team) to identify and understand learning needs creating a bestinclass learning approach that balances Hotel needs.
- Assists with the development and implementation of training strategies ensuring the company culture is provided with a high level of learning support.
- Ensure that global brand and culture initiatives are embedded within the hotel.
- Support hotel with integrating and administering INES as a core learning resource.
- Act as an adviser to effectively leverage resources and provide guidance to the business on the usage of emerging technologies thought leadership practices and trends.
- Certifies hotel trainers & facilitators and L&D teams to deliver various programs.
Qualifications :
Your experience and skills include:
- Previous leadership experience in a similar role required
- Computer literate in Microsoft Window applications and or relevant computer applications required
- University/College degree in a related discipline preferred
- Excellent administrative interpersonal written and verbal skills
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable with exceptional attention to detail
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit
Do what you love care for the world; dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Fulltime